Hi, I’m
BONNIE ANGOTTI
Long Beach,CA
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama
Summary
A dedicated Learning + Development Professional with a proven track record in designing and implementing impactful training programs, improving operational efficiency, and ensuring compliance. Exceptional written, verbal, and interpersonal skills with a focus on driving organizational growth through effective learning solutions.
Overview
18
years of professional experience
Work History
Freelance
Business Partner
01.2006 - 01.2024
Job overview
- Supply top-notch service and support based on company needs and project requirements
- Develop work plans, gather and synthesize data-led analyses, and implement recommendations to define, structure and execute strategic and operational initiatives
- Former Partnerships: CTOWN Fitness, Pro-E Design, Aloft Hotel, Vans Warped Tour, Hatrix Fest, nothing Records, Taxi Model Management, Heart Light Center, Try4Life Yoga School
Re-Bath Corporate
Program Manager | LMS Manager
05.2021 - 05.2023
Job overview
- Interacted with key stakeholders to identify business needs and requirements
- Conceptualized and crafted training programs and standard operating procedures supporting crucial initiatives and product launches
- Identified process gaps and implemented improvement procedures to ensure standardization and alignment throughout the national franchise network
- Developed a broad-gauged library of training tools, resources, and learning modules to drive user engagement and exceed KPIs
- Implemented a robust documentation lifecycle process upholding content integrity and adherence of protocols
- Coached team members on productivity strategies to accomplish challenging goals
- Optimized the Learning Management System [LMS] to effectively monitor and evaluate performance
Cleveland Clinic
Administrative Program Coordinator
12.2015 - 12.2019
Job overview
- Supported a department of 75+ employees, overseeing operational goals, personnel training requirements, compliance, and special projects
- Created Standard Operating Procedures [SOPs], developed training programs, and actively participated in continuous improvement initiatives, significantly enhancing workflow efficiency and customer satisfaction
- Collaborated with Compliance to identify and mitigate risks, resulting in a notable 95% reduction in HIPAA violations
- Constructed specialized reports capturing key outcomes of clinical programs, contributing to increased revenue, departmental growth, and enhanced patient access
- Crafted diverse materials for national events and program launches, effectively promoting vital initiatives
- Facilitated comprehensive onboarding for personnel across all levels, delivering continuous training and mentoring support
Northeast Ohio Media Group [NEOMG]
Core Training + Operations Assistant
01.2014 - 11.2015
Job overview
- Directed office operations and spearheaded training initiatives for a division of Advance Local, overseeing a team of 200+ employees.
- Executed a variety of special projects to guarantee operational functionality and compliance
- Served as the designated "super-user," delivering continuous training support for all systems, software, and media
- Conducted continuous assessments of procedures and learning outcomes, identifying change management needs
- Collaborated with Sales + Marketing teams to craft compelling content, resulting in increased customer retention rates
Edwards Lifesciences
Business Analyst
11.2012 - 11.2013
Job overview
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Partnered with Legal and Regulatory Affairs to devise a system for monitoring critical document flow, increasing company-wide compliance and adherence to FDA requirements
- Created training and reference guides to effectively communicate protocols and best practices
Edwards Lifesciences
Training + Events Manager
10.2010 - 11.2012
Job overview
- Planned and executed educational programming and professional development events on a national, regional, and international scale
- Effectively oversaw over 100 cardiovascular surgery conferences, preceptorships, and proctorships each year
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events
- Performed return on investment [ROI] analysis and presented outcomes to direct sales focus
Edwards Lifesciences
Senior Marketing Specialist
09.2008 - 10.2010
Job overview
- Designed interactive experiences for regional conferences, tradeshows, and events to engage attendees and boost sales revenue
- Assessed desktop and mobile app platforms to ensure seamless content integration and enhance the overall end-user experience
- Collaborated with Research + Development and Regulatory Affairs to prepare for product launches, strictly adhering to FDA guidelines
Education
Novo Ed
Learning Experience + Design [LXD]
California Coast University
Business Marketing
Cal State University
Professional Meeting Planning + Events
University of California, Irvine [UCI]
Project Management
Accomplishments
- Negotiated contracts and handled monthly expenditures surpassing $1M with 100% accuracy
- Optimized the LMS to track, monitor, and evaluate training performance, resulting in a 75% increase in course completion rates
- Developed and maintained a comprehensive content library, increasing user engagement by 50%
Skills
- Training Development
- Project Management
- Technical Writing
- Content Creation Asset Design
- Copywriting
- Business Administration
- Data Analysis
- Systems Optimization
- Quality Control
- Communication
- Life Cycle Management
- Regulatory Compliance
- Strategic Planning
- Process Improvement
- Budgeting and Finance
- Learning Analytics Reporting
- Verbal and written communications
Skills
HRIS and LMS Platforms: Workday, Docebo, SAP Success Factors, World Manager, FranConnect, ELB
Design + Authoring Tools: Articulate 360, Adobe Captivate, Canva, Camtasia, Kahoot, WellSaid Labs, Easygenerator, SCORM
Multimedia Production: Photoshop, Premier Pro, YouTube Account Management, Vimeo Account Management
Project Management: Asana, Monday, Jira, MS Project, Cvent
Productivity Software: Microsoft Professional Suite, Google Workspace, Apple iWork
Additional: SharePoint, QuickBooks, Concur, Kronos, ADP, Salesforce, SurveyMonkey
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Manager | LMS Manager
Re-Bath Corporate
05.2021 - 05.2023
Administrative Program Coordinator
Cleveland Clinic
12.2015 - 12.2019
Core Training + Operations Assistant
Northeast Ohio Media Group [NEOMG]
01.2014 - 11.2015
Business Analyst
Edwards Lifesciences
11.2012 - 11.2013
Training + Events Manager
Edwards Lifesciences
10.2010 - 11.2012
Senior Marketing Specialist
Edwards Lifesciences
09.2008 - 10.2010
Business Partner
Freelance
01.2006 - 01.2024
Novo Ed
Learning Experience + Design [LXD]
California Coast University
Business Marketing
Cal State University
Professional Meeting Planning + Events
University of California, Irvine [UCI]
Project Management
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