Boncel Thomas
Virginia Beach,VA
Summary
Dynamic System Administrator with a proven track record at Communique Network Services, excelling in optimizing system performance and troubleshooting communication issues. A dependable team player, I leverage my technical expertise in fiber optics and my enthusiastic approach to ensure seamless operations and enhance user satisfaction.
Overview
19
19
years of professional experience
Work History
System Administrator
Communique Network Services
06.2016 - Current
- Repair Inmate phone
- Record audio phone calls for court and appear when summon
- Answer family and staff question
- Monitor system performance to ensure optimal operations and identified potential issues.
System Administrator Inmate Phone System
Legacy Inmate Communication
01.2009 - 05.2016
- Repaired Inmate phones
- Tested communication lines to ensure specifications were met
Fiber Technician
Spencer Technologies
Worcester, MA
06.2007 - 12.2008
- Splice, terminate, and troubleshoot fiber.
- Installs and tests CAT5 communication cable.
- Install T1 circuits and troubleshoot BCM phone systems.
Cable Contractor
Digital Communications
04.2007 - 06.2007
- Installation of high-speed internet, cable, converter boxes and
- Troubleshoot cable lines.
Fiber Optic Technician
Information Securities System Solutions
Sterling, VA
01.2006 - 01.2007
- Splice, terminate, and troubleshoot fiber.
- Supervisor of data center installation for a team of nine.
Education
National Electrical Code I & II, Commercial and Residential Wiring
Tidewater Community College
A+, Networking, MicroSoft
America's Computer Training School
Skills
- Dependable
- Enthusiastic
- Hardworking
- Fast learner
- Team player
References
Available upon request.
Timeline
System Administrator
Communique Network Services
06.2016 - Current
System Administrator Inmate Phone System
Legacy Inmate Communication
01.2009 - 05.2016
Fiber Technician
Spencer Technologies
06.2007 - 12.2008
Cable Contractor
Digital Communications
04.2007 - 06.2007
Fiber Optic Technician
Information Securities System Solutions
01.2006 - 01.2007
National Electrical Code I & II, Commercial and Residential Wiring
Tidewater Community College
A+, Networking, MicroSoft
America's Computer Training School
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