Key Holder
Dollar General Market
2022 - 2023
- Assisted in managing inventory levels and restocking shelves efficiently.
- Trained new employees on customer service protocols and operational procedures.
- Monitored daily sales and maintained accurate cash drawer balances.
- Ensured compliance with safety standards and store policies during shifts.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Led team efforts in merchandising displays to enhance product visibility.
- Collaborated with management to implement promotional strategies effectively.
- Oversaw opening and closing procedures, ensuring store readiness for operations.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.