- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy participating in debts for overall physical and mental well-being
- Graphic Design
BONIFACE MUNYU
KANYENZE
DENTON,TX
Summary
Adaptable and detail-oriented professional with strong foundation in financial principles and customer service. Possesses comprehensive understanding of insurance policies and regulations, with developed skills in data analysis and risk assessment. Committed to leveraging analytical abilities and interpersonal skills to contribute to company's success.
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Bank Sales Officer
Equity Bank Limited
12.2019 - 01.2025
- Collaborated with marketing department to develop targeted campaigns for promoting new products, resulting in increased sales opportunities.
- Contributed to business growth by identifying opportunities for cross-selling additional products and services to existing clients.
- Delivered comprehensive training sessions on insurance products and processes to new employees, ensuring a seamless transition into their roles.
- Collaborated with brokers to develop strategies for expanding market share within the competitive insurance industry.
- Maintained up-to-date knowledge of industry trends and regulations, enabling informed decision-making when assessing risk factors or developing new products/services offerings.
- Increased policy renewals by maintaining strong relationships with existing clients.
Billing Clerk
Kenyatta National Hospital
01.2019 - 11.2019
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Executed billing tasks and recorded information in company databases.
- Managed invoicing and payment processing operations.
- Generated daily, weekly and monthly reports for billing department.
- Processed customer invoices, credit memos and payments within established timelines.
- Verified accuracy of accounts payable payments, resulting in 36% reduction in payment errors and check reissues.
Supervisor
Brasskenya
06.2018 - 12.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Education
Associate of Arts - Full Stack Development
Instution of Software Development
Kenya 05.2001 -
Associate of Arts - Insurance And Risk Management
Collage of Insurance
Kenya 05.2001 -
Bachelor of Science - Mathematical Science With Information Technology
Maseno University
Kenya 05.2001 -
Skills
Technical aptitude
Sales proficiency
Data interpretation
Claim processing
Underwriting expertise
Audit coordination
Client needs assessment
Records management
Risk analysis
Private banking
Financial product sales
Financial statement analysis
Insurance sales
Accomplishments
- Documented and resolved customer dissatisfaction which led to increased gross premiums from 11 million KES to 27 Million KES within a period of four years.
- Achieved employee of the month by completing account application and opening in the branch with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Supervised team of six staff members reporting direct to me.
- Collaborated with team of four in the development of bank data verification.
Certification
Executive certificate of insurance proficiency
Interests
Timeline
Executive certificate of insurance proficiency
03-2022
Bank Sales Officer
Equity Bank Limited
12.2019 - 01.2025
Billing Clerk
Kenyatta National Hospital
01.2019 - 11.2019
Supervisor
Brasskenya
06.2018 - 12.2018
Associate of Arts - Full Stack Development
Instution of Software Development
05.2001 -
Associate of Arts - Insurance And Risk Management
Collage of Insurance
05.2001 -
Bachelor of Science - Mathematical Science With Information Technology
Maseno University
05.2001 -
Similar Profiles
Makau KelvinMakau Kelvin
Head of IT Operations at Equity Bank LimitedHead of IT Operations at Equity Bank Limited
Marion KinyanjuiMarion Kinyanjui
Core Banking Systems Support at Equity Bank LimitedCore Banking Systems Support at Equity Bank Limited
KINGS NDIUKINGS NDIU
Relationship Officer-Business Banking at Equity Bank LimitedRelationship Officer-Business Banking at Equity Bank Limited