BONIFACIO MARTINEZ
Washington,District Of Columbia
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
6
6
years of professional experience
Work History
General Manager
TAQUERIA HABANERO
04.2022 - 06.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
Server
TEQUILA AND MEZCAL
09.2020 - 03.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
TAQUERIA HABANERO DC
04.2017 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Skills
- Employee Scheduling
- Client Account Management
- Safety Assurance
- Staff Training
- Market Growth
- Menu Planning
- Food Preparation and Safety
- Labor Cost Controls
- Product Costing
- Verbal and Written Communication
- Staff Development
- Cross-Functional Team Management
- Project Planning
- Supervision and Training
- Communication Skills
- Team Leadership
- Training and Development
Languages
Spanish
English
Timeline
General Manager
TAQUERIA HABANERO
04.2022 - 06.2023
Server
TEQUILA AND MEZCAL
09.2020 - 03.2022
Server
TAQUERIA HABANERO DC
04.2017 - 09.2020
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