Bonita Bowens
Columbia,US
Summary
Professional in the training industry, ready to drive impactful training initiatives. Known for implementing comprehensive training programs that enhance team capabilities and support business objectives. Highly collaborative, adaptable, and reliable, with focus on achieving tangible results. Proficient in instructional design, adult learning principles, and performance evaluation.
Knowledgeable Learning Designer with solid background in training program development and team leadership. Successfully led numerous training initiatives, enhancing employee performance and driving organizational growth. Demonstrated expertise in curriculum design and facilitation, ensuring engaging and effective learning experiences.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Organizational Change Management Training Lead
NTT DATA
04.2022 - Current
- Analyzed customer feedback from surveys and focus groups to identify opportunities for improvement
- Conducted post-implementation reviews with stakeholders to capture lessons learned
- Created communication plans to ensure stakeholders were informed on progress and changes associated with projects
- Monitored implementation process to ensure compliance with standards set forth by leadership
- Designed training materials and conducted workshops that enabled users to understand system changes
- Developed and implemented change management plans to ensure successful adoption of new processes, systems, and technologies
- Collaborated with cross-functional teams to ensure alignment with business objectives during implementation of changes
- Conducted research into best practices for implementing change management strategies
- Built strong relationships with key stakeholders to gain buy-in for proposed changes
- Actively engaged senior leaders to secure their commitment throughout the process
- Evaluated training program effectiveness through regular feedback collection and assessment tools, ensuring continuous improvement.
- Championed diversity and inclusion initiatives within training content, fostering a more inclusive workplace culture that values different perspectives and experiences.
- Collaborated with management to identify specific employee development needs and tailor training materials accordingly.
- Increased retention rates by developing customized career development plans tailored to individual goals and aspirations within the company framework.
- Successfully transitioned company-wide training initiatives from in-person to virtual formats during the COVID-19 pandemic, maintaining high engagement levels among participants.
- Established a culture of continuous learning by promoting self-directed education opportunities for employees at all levels of the organization.
Online Adjunct Professor
Rasmussen University
04.2014 - Current
- Assessed student performance using a variety of methods such as rubrics, portfolios, or written tests
- Developed and taught online courses in Information Technology, utilizing best practices in instructional design
- Advised students regarding their academic goals and career paths
- Evaluated student work according to established criteria
- Implemented effective classroom management techniques to ensure an orderly learning environment
- Created course materials such as syllabi, lesson plans, assignments, quizzes, and exams
- Adapted instruction based on individual student needs and interests
- Collaborated with other faculty members to develop innovative approaches for engaging learners
- Maintained accurate records of student attendance, grades, and assessment results in the Learning Management System
- Utilized various technologies including video conferencing, webinars, chat rooms, discussion boards and email to communicate with students
- Facilitated online learning activities to promote collaboration among students
- Encouraged critical thinking skills by providing meaningful tasks for students to complete
- Provided feedback on student performance and progress through online discussions and assessments
- Designed interactive activities that encouraged participation from all learners
- Identified resources for supplemental instruction outside of class time
- Ensured compliance with institutional policies related to distance education programs
- Conducted virtual office hours to provide students with additional support
- Integrated technology into the curriculum to enhance teaching strategies
- Employed technology-based instruction methods such as online discussion boards or webinars to supplement traditional instruction methods
- Organized lectures, discussions, demonstrations, laboratory work, field trips, workshops, research projects to facilitate student learning
- Monitored student performance and provided feedback on assignments and exams
- Collaborated with faculty members to develop courses and improve instructional techniques
- Assessed student progress through tests, quizzes, and other assessments
- Provided guidance on career options available for graduates within the discipline
- Gave effective feedback on assignments and research papers to help students steadily improve over semester
- Cultivated relationships with colleagues to foster a positive learning environment for students
- Designed hands-on, experience-based exercises to convey principles of subject matter
- Prepared objectives and outlines to teach education courses meeting department of education standards
- Advised students on academic issues such as course selection and degree requirements
- Encouraged active participation among students during class activities through group collaboration exercises or hands-on approaches to problem solving tasks
- Attended professional development seminars related to pedagogy and curriculum development
- Implemented various strategies to teach students from diverse age groups, socio-economic ranges, and cultural backgrounds
- Created and maintained effective classroom management procedures
IT Business Analyst
United Global Tecnology Contract-DHEC
01.2022 - 04.2022
- Summarized information from dataset with narratives, graphs, and charts
- Generated reports to track and analyze project performance and progress
- Inspired creativity by transforming processes to gain efficiencies across organization
- Utilized creative thinking and innovative approaches involving multiple technologies
- Analyzed existing systems and processes to identify areas of improvement
- Built relationships with internal customers to ensure successful project outcomes
- Provided training sessions on new software applications and tools
IT Project Coordinator
United Global Technology Contractor SCDHHS
01.2017 - 06.2020
- Coordinated activities between multiple departments such as sales, marketing, finance, and operations
- Utilized various software tools such as Microsoft Project, Visio, SharePoint, and JIRA for tracking project milestones
- Identified potential risks associated with projects, developed mitigation strategies, and communicated them to stakeholders
- Developed comprehensive project plans, including timelines and resources required to complete projects on time and within budget
- Managed communications between internal teams and external vendors to ensure successful delivery of IT projects
- Created project documentation such as meeting minutes, change requests and issue logs
- Provided technical support to end users during testing phases of IT projects
- Implemented best practices for risk management processes within the organization's IT department
- Assisted in the preparation of project deliverables such as user manuals, training materials and presentations
- Analyzed customer requirements for IT projects and created detailed specifications documents for each project
- Monitored progress of IT projects and reported any issues or delays promptly to management
- Conducted weekly status meetings with team members to ensure tasks were completed in a timely manner
IT Technical Trainer
United Global Technolgy Contract SCDHHS
10.2016 - 06.2020
- Implemented strategies that encouraged collaboration between teams across departments
- Facilitated interactive workshops focused on problem solving and team building activities
- Coached employees on how to use new software applications effectively
- Maintained accurate records of learner progress using Learning Management System
- Created customized learning materials such as job aids, quick reference cards, and online tutorials
- Researched emerging technologies in order to develop innovative ways to deliver instruction
- Developed and delivered technical training content utilizing a variety of methods including instructor-led, virtual, and self-paced formats
- Identified opportunities for cross-training among staff members
- Worked with stakeholders to define objectives for each training program
- Designed assessment tools such as quizzes and surveys to measure effectiveness of training programs
- Conducted assessments to evaluate learners' understanding of course material and identify areas for improvement
- Managed multiple projects simultaneously while meeting tight deadlines
- Collaborated with subject matter experts to ensure accuracy of technical information presented during training sessions
- Provided support during post-training implementation phases
Lead Medical Instructor
Centura College
05.2013 - 02.2017
- Adapted instructional strategies according to individual learner's needs while maintaining high standards for quality care
- Provided instruction in medical terminology, anatomy, and physiology to students with diverse backgrounds
- Encouraged student engagement by facilitating group discussions on current topics related to healthcare practices
- Maintained up-to-date knowledge of healthcare trends through continuing education courses and professional development activities
- Collaborated with other instructors to develop innovative strategies for teaching medical concepts
- Demonstrated excellent communication skills while interacting with colleagues, supervisors, faculty, staff and students
- Conducted laboratory sessions using simulated patient scenarios to reinforce lecture content
- Reviewed case studies with students emphasizing the importance of applying evidence-based practice principles
- Instructed medical team members on proper use of equipment used in patient care settings
- Organized and maintained a comprehensive library of instructional materials including textbooks, videos, and websites
- Advised students regarding career opportunities within the field of medicine including internships or residencies
- Maintained accurate records documenting each student's progress throughout the program duration
- Utilized critical thinking skills to solve complex problems related to patient care or instructional techniques
- Created lesson plans utilizing a variety of teaching methods to meet the needs of all learners
- Integrated technology into classroom instruction as an effective tool for learning medical information
- Evaluated student competency levels prior to graduation from program using established criteria
- Developed and implemented student assessment tools to evaluate progress towards course objectives
- Monitored student performance during clinical rotations providing feedback on areas needing improvement
Adjunct Professor
University Of Phoenix
10.2007 - 05.2016
- Integrated technology into the classroom environment to enhance learning outcomes
- Assessed student performance through examinations and assignments
- Demonstrated expertise in curriculum development, assessment, and evaluation
- Developed and delivered lectures on a variety of topics in the field of education
- Incorporated multicultural content into courses to promote diversity awareness
- Provided feedback and support to help struggling students achieve success
- Utilized online learning platforms to facilitate remote teaching
- Collaborated with faculty members to develop course materials and syllabi
- Built relationships with local schools to create internship opportunities for students
- Created lesson plans that incorporated innovative teaching strategies
- Coordinated professional development activities for adjunct professors
- Advised students on career paths within the educational field
- Facilitated discussions among students about current educational trends
Education
Master Of Science (M.S.) - Human Resource Development
Webster University
St. Louis, MO05.2006
Master Of Science (M.S.) - Counseling
Webster University
St. Louis, MO05.2004
Bachelor Of Science (B.S.) - Sociology
Coker College
Hartsville, SC05.2001
Skills
- Employee Engagement
- Assignment Delegation
- Process Change Documentation
- Business Requirements Documents (BRDs)
- Project Requirements
- Change Management Process
- Process Improvement Solutions
- Staff Support
- Project Support
- Leading Organizational Change
- Functional Requirement
- Process Improvement Initiatives
- Training delivery
- Technical training
- E-Learning Platforms
- Virtual Training
- Employee Onboarding
- Train-the-Trainer
Certification
Soft Skill Development Dimensions International (DDI)
References
References available upon request.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
Timeline
Organizational Change Management Training Lead
NTT DATA
04.2022 - Current
IT Business Analyst
United Global Tecnology Contract-DHEC
01.2022 - 04.2022
IT Project Coordinator
United Global Technology Contractor SCDHHS
01.2017 - 06.2020
IT Technical Trainer
United Global Technolgy Contract SCDHHS
10.2016 - 06.2020
Online Adjunct Professor
Rasmussen University
04.2014 - Current
Lead Medical Instructor
Centura College
05.2013 - 02.2017
Adjunct Professor
University Of Phoenix
10.2007 - 05.2016
Master Of Science (M.S.) - Counseling
Webster University
Bachelor Of Science (B.S.) - Sociology
Coker College
Soft Skill Development Dimensions International (DDI)
Master Of Science (M.S.) - Human Resource Development
Webster University
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