Summary
Overview
Work History
Education
Skills
Certification
volunteer experience
references
Timeline
Generic

Bonita Odom Williams

Raleigh,NC

Summary

To maintain a position in the healthcare field that will offer an opportunity to provide care management, supervision, coordination of care, support and education to individuals that require behavioral, integrated health support. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Care Coordinator/ Service Integrity Consultant/ Care Worker/ Care Manager 1

Alliance Health
11.2012 - Current
  • Identify and document the service and support needs of individuals/members with intellectual developmental disabilities and mental illness
  • Provide education about available mental health, and intellectual/developmental disability services and supports
  • Link to needed psychological, behavioral, educational, and physical evaluations and assessments
  • Develop the person-centered Individual Support Plan (ISP) with the individual, family, others of their choice, and all service providers
  • Coordinate services
  • Monitor for health and safety
  • Ensure services meet the individual’s needs and resolve problems related to services
  • Report complaints
  • Arrange crisis intervention as needed
  • Provide information about NC Innovations Waiver services
  • Coordinate assistance with Medicaid eligibility and benefits.
  • Enhanced patient care by developing and implementing comprehensive care plans.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Improved communication among healthcare providers, streamlining the coordination of services for patients.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.

Program Coordinator

Residential Support Services of Wake County, Inc.
06.1993 - 11.2012
  • Interviewed, hired, and supervised staff working with developmentally disabled adults in independent living apartment settings
  • Members diagnosed with IDD, TBI and Mental Illness received support, training to learn skills to become more independent in the community
  • Developed effective communication strategies for improved collaboration among team members, resulting in increased positive outcomes.
  • Led training sessions for staff, fostering a knowledgeable and cohesive team environment.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Scheduled and supervised meetings to discuss new ideas and update members on program details and milestones.
  • Collaborated with other program coordinators to achieve consistency in program objectives and services.
  • Responsible for supervising staff working directly with members, reviewing documentation, corrective actions, and approving timesheets.

Habilitation Technician

CNC, Inc.
03.1992 - 10.1993
  • Worked one on one with individual with an intellectual developmental disability
  • Enhanced member independence by implementing personalized support plans and daily living skills training.
  • Supported member at home and in the community to increase independent living skills
  • Improved members' quality of life by providing compassionate care, assistance with hygiene, and transportation support.

Educational Specialist I

Wake Enterprises, Inc.
11.1991 - 05.1993
  • Worked with members diagnosed with developmental disabilities and mental illness on gaining social and vocational skills in a day program setting
  • Taught Art classes in a setting where various classes were held to promote independence and develop skills to promote a meaningful day
  • Developed strong member relationships through consistent communication and attentive service.

Sales Associate and Lead Salesperson in sportswear department

Marshalls, Inc.
06.1991 - 04.1992

Lead Teacher

Just Us Kids Daycare Center
09.1990 - 05.1991

Red Badge sales associate

J.C. Penney, Inc.
09.1989 - 12.1990

Assistant to Behavior Specialist/ Psychologist

Caswell Center
07.1989 - 12.1989

Child Care Provider Aide I

New Directions: Family Violence Shelter
05.1989 - 09.1989

Cashier and Stockperson

Futrell’s Pharmacy
08.1980 - 08.1984

Education

Bachelor of Arts - Psychology

East Carolina University
12.1990

Skills

  • Case Management
  • Organizational Skills
  • Program Oversight
  • Patient Education
  • Multidisciplinary Team Collaboration
  • Progress Monitoring
  • Monitoring Tools

Certification

National Academy of Certified Care Managers/ NACCM

volunteer experience

  • Alliance Cares Campaign
  • Peer Advisory Leader at Alliance Health
  • Social Committee at Alliance Health
  • Board Member 2005-2012 Meadows at Eaglechase
  • Parent Teacher Association/ PTA 2004-2017 Hunter Elementary Carnage Middle Enloe High School
  • Student Government Association East Carolina University Greenville, NC
  • East Carolina University Gospel Choir Greenville, NC

references

Available Upon Request

Timeline

Care Coordinator/ Service Integrity Consultant/ Care Worker/ Care Manager 1

Alliance Health
11.2012 - Current

Program Coordinator

Residential Support Services of Wake County, Inc.
06.1993 - 11.2012

Habilitation Technician

CNC, Inc.
03.1992 - 10.1993

Educational Specialist I

Wake Enterprises, Inc.
11.1991 - 05.1993

Sales Associate and Lead Salesperson in sportswear department

Marshalls, Inc.
06.1991 - 04.1992

Lead Teacher

Just Us Kids Daycare Center
09.1990 - 05.1991

Red Badge sales associate

J.C. Penney, Inc.
09.1989 - 12.1990

Assistant to Behavior Specialist/ Psychologist

Caswell Center
07.1989 - 12.1989

Child Care Provider Aide I

New Directions: Family Violence Shelter
05.1989 - 09.1989

Cashier and Stockperson

Futrell’s Pharmacy
08.1980 - 08.1984

Bachelor of Arts - Psychology

East Carolina University

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Bonita Odom Williams