Bonita Odom Williams
Raleigh,NC
Summary
To maintain a position in the healthcare field that will offer an opportunity to provide care management, supervision, coordination of care, support and education to individuals that require behavioral, integrated health support. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Care Coordinator/ Service Integrity Consultant/ Care Worker/ Care Manager 1
Alliance Health
Raleigh, NC And Morrisville, NC
11.2012 - Current
- Identify and document the service and support needs of individuals/members with intellectual developmental disabilities and mental illness
- Provide education about available mental health, and intellectual/developmental disability services and supports
- Link to needed psychological, behavioral, educational, and physical evaluations and assessments
- Develop the person-centered Individual Support Plan (ISP) with the individual, family, others of their choice, and all service providers
- Coordinate services
- Monitor for health and safety
- Ensure services meet the individual’s needs and resolve problems related to services
- Report complaints
- Arrange crisis intervention as needed
- Provide information about NC Innovations Waiver services
- Coordinate assistance with Medicaid eligibility and benefits.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Program Coordinator
Residential Support Services of Wake County, Inc.
Raleigh, NC
06.1993 - 11.2012
- Interviewed, hired, and supervised staff working with developmentally disabled adults in independent living apartment settings
- Members diagnosed with IDD, TBI and Mental Illness received support, training to learn skills to become more independent in the community
- Developed effective communication strategies for improved collaboration among team members, resulting in increased positive outcomes.
- Led training sessions for staff, fostering a knowledgeable and cohesive team environment.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Scheduled and supervised meetings to discuss new ideas and update members on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Responsible for supervising staff working directly with members, reviewing documentation, corrective actions, and approving timesheets.
Habilitation Technician
CNC, Inc.
Raleigh, NC
03.1992 - 10.1993
- Worked one on one with individual with an intellectual developmental disability
- Enhanced member independence by implementing personalized support plans and daily living skills training.
- Supported member at home and in the community to increase independent living skills
- Improved members' quality of life by providing compassionate care, assistance with hygiene, and transportation support.
Educational Specialist I
Wake Enterprises, Inc.
Raleigh, NC
11.1991 - 05.1993
- Worked with members diagnosed with developmental disabilities and mental illness on gaining social and vocational skills in a day program setting
- Taught Art classes in a setting where various classes were held to promote independence and develop skills to promote a meaningful day
- Developed strong member relationships through consistent communication and attentive service.
Sales Associate and Lead Salesperson in sportswear department
Marshalls, Inc.
06.1991 - 04.1992
Lead Teacher
Just Us Kids Daycare Center
09.1990 - 05.1991
Red Badge sales associate
J.C. Penney, Inc.
09.1989 - 12.1990
Assistant to Behavior Specialist/ Psychologist
Caswell Center
07.1989 - 12.1989
Child Care Provider Aide I
New Directions: Family Violence Shelter
05.1989 - 09.1989
Cashier and Stockperson
Futrell’s Pharmacy
08.1980 - 08.1984
Education
Bachelor of Arts - Psychology
East Carolina University
12.1990
Skills
- Case Management
- Organizational Skills
- Program Oversight
- Patient Education
- Multidisciplinary Team Collaboration
- Progress Monitoring
- Monitoring Tools
Certification
National Academy of Certified Care Managers/ NACCM
volunteer experience
- Alliance Cares Campaign
- Peer Advisory Leader at Alliance Health
- Social Committee at Alliance Health
- Board Member 2005-2012 Meadows at Eaglechase
- Parent Teacher Association/ PTA 2004-2017 Hunter Elementary Carnage Middle Enloe High School
- Student Government Association East Carolina University Greenville, NC
- East Carolina University Gospel Choir Greenville, NC
references
Available Upon Request
Timeline
Care Coordinator/ Service Integrity Consultant/ Care Worker/ Care Manager 1
Alliance Health
11.2012 - Current
Program Coordinator
Residential Support Services of Wake County, Inc.
06.1993 - 11.2012
Habilitation Technician
CNC, Inc.
03.1992 - 10.1993
Educational Specialist I
Wake Enterprises, Inc.
11.1991 - 05.1993
Sales Associate and Lead Salesperson in sportswear department
Marshalls, Inc.
06.1991 - 04.1992
Lead Teacher
Just Us Kids Daycare Center
09.1990 - 05.1991
Red Badge sales associate
J.C. Penney, Inc.
09.1989 - 12.1990
Assistant to Behavior Specialist/ Psychologist
Caswell Center
07.1989 - 12.1989
Child Care Provider Aide I
New Directions: Family Violence Shelter
05.1989 - 09.1989
Cashier and Stockperson
Futrell’s Pharmacy
08.1980 - 08.1984
Bachelor of Arts - Psychology
East Carolina University