Bonita Palacios
San Bernardino,CA
Summary
Energetic and reliable individual with strong work ethic and attention to detail. Possesses solid understanding of tasks given by employer, along with ability to efficiently handle manual tasks. Committed to contributing to team success and personal success.
Overview
5
5
years of professional experience
Work History
Packer Associate / Seasonal Trainer
Radial
03.2023 - 01.2025
- Reduced product damage rates by carefully handling items during the packing process.
- Selected appropriate packaging materials based on product specifications, ensuring optimal protection during transit.
- Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies.
- Organized items on racks, shelves and bins to maintain established order.
- Inspected items for defects and damage.
- Packaged fragile items with cushioning material.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Sales Floor Team Leader
Burlington
08.2021 - 08.2022
- Assisted customers with product, promotion and policy information.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Assisted in training of new hires on organizational procedures, policies and sales techniques.
- Greeted customers, clarifying needs and identifying solutions to close sales.
- Delegated tasks to maintain efficient workflow.
- Managed inventory shrinkage improvement program to reduce theft and loss.
- Developed resources and tools to support sales associates in rendering exceptional customer service.
Global Leader
Laura Martinez
08.2019 - 06.2020
- Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
- Designed comfortable tutoring environment conducive to learning.
- Assisted students in finding useful study methods to enhance academic performance.
- Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
- Helped students review and understand previous lessons to make connection with new lesson.
- Utilized positive reinforcement techniques to encourage and motivate students.
- Created engaging learning environment by encouraging questions, sparking discussions.
- Taught youth study habits and learning tips.
Education
No Degree - Human Resources Management
San Bernardino Valley College
San Bernardino, CA06-2027
High School Diploma -
Indian Springs High School
San Bernardino, CA06.2019
Skills
- Merchandising Proficiency
- Staff Training and Motivation
- Team Member Motivation
- Relationship Building
- Reliable & Trustworthy
- Active Listening
- Fluent in Spanish
- Customer Service
- Good Work Ethic
- Friendly, Positive Attitude
- Supervision & Leadership
- Team Building
Additional Information
- AVID Tutor, 650 N. Del Rosa Dr., San Bernardino, CA 92410 - August 2018 - June 2019
- PTO Fundraising / Secretary, Dominguez Elementary 135 S Allen St
San Bernardino, CA 92408 - August 2017- June 2019
Timeline
Packer Associate / Seasonal Trainer
Radial
03.2023 - 01.2025
Sales Floor Team Leader
Burlington
08.2021 - 08.2022
Global Leader
Laura Martinez
08.2019 - 06.2020
High School Diploma -
Indian Springs High School
No Degree - Human Resources Management
San Bernardino Valley College
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