Bonita Summers
Macedonia,IL
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Bus Driver
Honky Tonk Party Express
02.2023 - Current
- Insured we had the proper number of passengers.
- Assisted passengers with inquiries and requests during trips.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Kept accurate records of daily logs, incident reports, maintenance checklists.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Updated and maintained accurate trip logs and records.
Bus Operator
WeGo Public Transit
01.2014 - 01.2023
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Aided passengers with disabilities or special needs.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Assisted passengers with inquiries and requests during trips.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Inventoried bus emergency and first aid supplies and equipment.
- Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
- Provided passenger assistance, collected fares and offered schedule and route information.
Owner/Operator
B And D Transportation
02.2010 - 04.2013
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Continually strived to introduce and aquire new ideas to grow.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Keeping the bus clean and maintenanced,
- Customer service specialist.
- Entertainment and party booster.
Education
High School Diploma -
Franklin-Simpson High School
Franklin, KY05.1979
Skills
- Route Navigation
- Emergency Response Coordination
- Elderly and Disabled Assistance
- CDL License
- Defensive Driving
- Dependable and Trustworthy
- Wheelchair and Scooter Security
- Clean Driving Record
Accomplishments
Achieved Letters of recommendations on at least two occasions from customers, as well as, management.
Timeline
Bus Driver
Honky Tonk Party Express
02.2023 - Current
Bus Operator
WeGo Public Transit
01.2014 - 01.2023
Owner/Operator
B And D Transportation
02.2010 - 04.2013
High School Diploma -
Franklin-Simpson High School
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