Summary
Overview
Work History
Education
Skills
Timeline
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Bonita Tremmel

Emmaus,PA

Summary

Dynamic leader with a proven track record at Bowers Hotel, enhancing operational efficiency and customer engagement. Expert in staff management and business planning, I've significantly boosted revenue and client satisfaction. Skilled in problem-solving and decision-making, my professionalism and sales expertise drive exceptional results. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

29
29
years of professional experience

Work History

Restaurant Owner/Operator

Bowers Hotel
05.2011 - 04.2024
  • Boosted revenue through targeted marketing campaigns, special events, and promotions.
  • Managed all office work including emails, advertising, accounts receivable & payable.
  • Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance
  • Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily activities of restaurant and 15 employees.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial decisions.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Purchased food and cultivated strong vendor relationships.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.

Real Estate Agent

Berkshire Hathaway
05.1995 - 02.2011
  • Presented purchase offers to sellers for consideration.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Prepared and presented contracts and other legal documents to clients.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Enhanced online property listings with high-quality photographs and detailed descriptions, leading to quicker sales.
  • Provided clients with detailed comparative market analyses, helping them understand property values and make strategic decisions.
  • Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Education

Did Not Continue - Business

Syracuse Business School
Syracuse, NY

GED -

Emmaus High School
Emmaus, PA
06.1980

Skills

  • Operational Efficiency
  • Staff Management
  • Small business operations
  • Customer Engagement
  • Sales expertise
  • Business Planning
  • Customer Service
  • Reliable and Responsible
  • Problem-solving abilities
  • Decision-Making
  • Professionalism

Timeline

Restaurant Owner/Operator

Bowers Hotel
05.2011 - 04.2024

Real Estate Agent

Berkshire Hathaway
05.1995 - 02.2011

Did Not Continue - Business

Syracuse Business School

GED -

Emmaus High School

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Bonita Tremmel