Bonita Utech

Perform supervisor duties - driver support, time cards, driver follow-ups, package tracking, will calls, customer service, shift end reports, employee relations, interoffice email

• Established positive and effective communication among center staff and organization leadership, reducing miscommunications, and missed deadlines.

• Collaborated with other departments to optimize production workflows.
• Responsible for the scanning process and sorting packages that pass through the SLS system.

• Assisted students in developing study skills and relationships with students of diverse cultural, social and economic backgrounds.
• Provided one-on-one instruction for non-English speaking students within classroom settings.
• Customized small group and individual classroom activities based on differentiated learning needs.
• Collaborated with teachers, administrators and parents to determine how best to support student success.

• Accounts Receivable responsibilities.
• Receiving and processing all incoming orders.
• Process and sent invoices.
• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

• Greet and assist visitors
• Operate main switchboard, answer telephones and respond to or direct calls
• Perform general clerical tasks (typing, filing, mail sorting and distributing, duplicating)
• Operate equipment in mailroom, workroom, office and receptionist's area
• Operate Honeywell security system, including staff tags, door locks, and security cameras Maintain confidentiality
• Support safety procedures in the building and be prepared to implement emergency plans
• Support department operations (data entry, mailings, enrollment and registration, employment and human resource)
• Task assignments for office manager as required per department's needs
• Follow other directives from the Superintendent or Superintendent's designee that serve to improve services to students and patrons of the Penn-Harris-Madison School Corporation