Bonnie Baes

Dedicated Member Champion with 23 years of experience in financial services, excelling in customer service and teamwork skills. Proven track record includes roles at Cornerstone Community Federal Credit Union and First Niagara Bank, where I honed my expertise in member relations, loans and customer service. Adapt at fostering strong, trust-based relationships with customers and colleagues, I am now poised to leverage my expertise background to excel as a Member Experience Ambassador. My background in the financial aid department at Niagara County Community College further enhances my ability to understand and address member needs effectively. I am ready to deliver exceptional member experiences and drive satisfaction in this new role.