Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Bansasine

Temecula,CA

Summary

Resilient Protective Services Worker known for high productivity and efficient task completion. Skilled in crisis intervention, conflict resolution, and risk assessment. Excel in communication, empathy, and problem-solving to safeguard individuals and communities. Committed to delivering proactive support and building trust with diverse populations.

Overview

26
26
years of professional experience

Work History

Protective Services Worker - Court Unit

Health And Human Services Agency
San Diego , CA
05.2007 - Current
  • Represent Child Welfare Services at Juvenile Court hearings.
  • Provide responsive, high-quality services to staff, court officials, attorneys, members of the public, and representatives of outside agencies in a courteous, efficient, and timely manner.
  • Serve as a resource or subject matter expert by clarifying CWS policies and procedures to CWS staff and Juvenile Court personnel.
  • Facilitate and organize the court calendar by checking in parties who are in attendance at the hearings, consulting with all counsel to determine the order of cases to be heard, and formally announcing each case to the court.
  • Documents information, findings, and orders on the court summary submitted to the court.
  • Review and distribute copies of hearing notices to the court, attorneys, and County Counsel.
  • Record findings, orders, and hearing information in the CWS/CMS database, and upload court summaries into the JELS database.
  • Elevate court concerns and/or compliments to the Court Unit PSS

Protective Services Worker - Court Intervention

Health and Human Services Agency
San Diego, CA
01.2003 - 04.2007
  • Investigated reports or indications of abuse, neglect, or exploitation of at-risk adults, adolescents, and children.
  • Conducted thorough investigations into client complaints of mistreatment or neglect, including interviewing witnesses and gathering evidence.
  • Assessed individual risks and vulnerabilities to create effective solutions for clients' needs.
  • Developed safety plans with clients to ensure their protection from potential harm or abuse.
  • Observed court hearings involving protective services cases to provide testimony when necessary.
  • Participated in multidisciplinary team meetings to discuss the progress of ongoing cases and determine appropriate courses of action.
  • Provided transportation services for the family who needed help getting to medical appointments or school activities.
  • Responded promptly to after-hours calls regarding urgent matters involving protective services cases.
  • Evaluated situations thoroughly before making decisions regarding the best interests of vulnerable populations.
  • Maintained confidentiality through stringent handling of charts and data.
  • Identified appropriate community resources and provided referrals for services.
  • Interviewed clients individually and in groups to assess situations, capabilities, and problems.
  • Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.

Protective Services Worker - Emergency Response

Health and Human Services Agency
San Diego, CA
08.1998 - 12.2002
  • Responsible for investigating and evaluating allegations of abuse or neglect
  • Provided crisis intervention services to clients affected by domestic violence and other traumatic events.
  • Developed safety plans with clients to ensure their protection from potential harm or abuse.
  • Assessed individual risks and vulnerabilities to create effective solutions for clients' needs.
  • Maintained detailed case notes and records documenting all interactions with clients and contacts made on their behalf.
  • Collaborated with local law enforcement agencies to ensure the safety of individuals under protective services.
  • Coordinated emergency shelter placements for victims of domestic violence or other forms of abuse.
  • Facilitated referrals to community resources, such as counseling centers, legal aid organizations, and support groups.
  • Ensured compliance with state laws governing child welfare procedures, such as background checks for foster parents and guardianship applications.
  • Educated clients on topics related to personal safety, self-advocacy skills, and available assistance programs.

Education

Bachelor of Science - Nursing

University of Oklahoma
Norman, OK
05-2012

MBA - Finance

National University
San Diego
06-2000

Master of Science - Marriage and Family Therapy

University of La Verne
La Verne, CA
05-1998

Bachelor of Arts - Psychology

University of California, Riverside
Riverside, CA
06-1996

Skills

  • Ability to work in a fast-paced environment
  • Ability to work collaboratively with community partners
  • Knowledge and understanding of CFWB best practices, and Juvenile Court policies and procedures
  • Knowledge and use of SOP,
  • Use Trauma Informed Practices
  • Coordinating with others, such as resource parents, placement staff, Juvenile Court, attorneys, parents, relatives, and other professionals
  • Enter data into the CWS/CMS system
  • Investigative techniques, reporting requirements, and court procedures related to social services
  • Interviewing and intervention techniques
  • Safety / Risk assessment methods and techniques
  • Child development, the aging process, parenting skills, adolescence, substance abuse, family violence, causes and treatment of child abuse, family dynamics, death and dying, crisis intervention, and mental health/illnesses
  • Identification and causes of the problems and needs of children, families, and adults from diverse socio-economic, and cultural backgrounds
  • Excellent time management and communication skills
  • Social casework methods and practices

Timeline

Protective Services Worker - Court Unit

Health And Human Services Agency
05.2007 - Current

Protective Services Worker - Court Intervention

Health and Human Services Agency
01.2003 - 04.2007

Protective Services Worker - Emergency Response

Health and Human Services Agency
08.1998 - 12.2002

Bachelor of Science - Nursing

University of Oklahoma

MBA - Finance

National University

Master of Science - Marriage and Family Therapy

University of La Verne

Bachelor of Arts - Psychology

University of California, Riverside
Bonnie Bansasine