Bonnie Bautista
Kearney ,NE
Summary
Dynamic and results-driven professional with extensive experience as a Postmaster at USPS, excelling in operational efficiency and team leadership. Proven track record in implementing quality control measures and enhancing customer service. Skilled in employee training and inventory management, fostering a high-performing team dedicated to excellence.
Overview
27
27
years of professional experience
Work History
Postmaster
USPS
06.2014 - Current
- Supervised daily operations to ensure efficient mail processing and distribution.
- Implemented quality control measures to enhance accuracy in mail delivery.
- Trained staff on postal regulations, safety protocols, and customer service standards.
- Coordinated with team members to optimize workflow and minimize delays.
- Analyzed operational performance metrics to identify areas for improvement.
- Managed inventory of supplies and equipment, ensuring availability for daily operations.
- Assisted customers in determining proper postal service to align with individual needs.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
- Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
- Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
- Conducted periodic audits of financial records to maintain accuracy, transparency, and adherence to budgetary guidelines.
- Ensured compliance with USPS regulations by regularly reviewing policies and procedures, maintaining up-to-date knowledge on relevant changes.
Order Picker
Parker Hannifin Corp.
03.1999 - 06.2014
- Operated material handling equipment to efficiently retrieve and transport orders.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to ensure timely order fulfillment and minimize errors.
- Inspected products for quality assurance before packing and shipping.
- Implemented best practices for organization within the warehouse environment.
Education
High School Diploma -
Skills
- Safety procedures
- Postal regulations
- Deadline oriented
- Route planning
- Employee training
- Workload management
- Policy compliance
- Records management
- Mail sorting
- Waste reduction
- Delivery coordination
- Postal product pricing
- Mail distribution
- Labor relations
- Postal equipment
- Incoming mail procedures
- Distributing mail
- Develop operational policies
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Decision-making
- Cash handling
- Relationship building
- Customer relations
- Office administration
- Operational efficiency
- Team building
- Reporting skills
- Task prioritization
- Self motivation
- Goal setting
- Shipping procedures
- Interpersonal communication
- Quality control
- Staff training
- Employee management
- Record keeping
- Inventory control
- Staff supervision
- Time management abilities
- Continuous improvement
Written communication
Timeline
Postmaster
USPS
06.2014 - Current
Order Picker
Parker Hannifin Corp.
03.1999 - 06.2014