Bonnie Boldt
Milwaukee,WI
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
37
37
years of professional experience
Work History
Senior Project Manager
Black Diamond Advisory
2024.04 - Current
- Manage day-to-day activities to deliver OneStream implementations and/or custom development projects using both Agile and Waterfall methodologies
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Coordination of internal resources with executive team and/or assign resources to project tasks to ensure that timelines are met
- Manage budget consumption, Including obtaining change orders for possible overages or addition to scope
- Identify, prioritize and communicate potential risks on projects
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
Salesforce Delivery Manager
Pentair
2022.06 - 2024.04
- Improved project delivery timelines by closely monitoring progress and promptly addressing any roadblocks or delays.
- Optimized resource allocation for projects by analyzing team strengths and skill sets to match appropriate tasks accordingly.
- Led efforts to streamline internal processes leading to reduced overhead costs while maintaining quality standards.
- Promoted a culture of collaboration within the team that fostered greater creativity in designing effective Salesforce solutions for clients.
- Strengthened internal knowledge sharing by creating and maintaining comprehensive documentation of Salesforce processes, tools, and best practices.
- Managed stakeholder expectations effectively through transparent communication of project updates, challenges, and successes.
- Implemented innovative approaches to problem-solving that resulted in improved efficiency in executing complex projects.
- Delivered high-quality training sessions to both internal teams and external clients, resulting in increased adoption of Salesforce tools and processes.
- Contributed to revenue growth through successful upselling of additional services during project engagements based on client needs assessment results.
- Developed strong relationships with clients by consistently delivering high-quality Salesforce solutions tailored to their unique needs.
- Increased client satisfaction with Salesforce solutions by conducting thorough needs assessments and ensuring alignment with business goals.
- Championed continuous improvement initiatives within the organization to enhance overall efficiency in project delivery.
- Enhanced team productivity by providing ongoing support, mentoring, and training on Salesforce best practices and tools.
Senior Project Manager
7Summits/IBM
2020.08 - 2022.06
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Monitor, assess and improve effectiveness of best practices, ensuring continual process and quality improvement
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Established and managed change management processes to fulfill successful project transitions.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Awarded Sherpa of the Year - Customer Success Project Management. An award based on contributions to the success of customers, willingness to go above and beyond expectations.
Senior Project Manager
Eversana Pharmaceuticals
2019.11 - 2020.08
- Manage work efforts and work directly with clients or internal resources to ensure deliverables fall within the applicable scope and budget.
- Maintain project life cycle ownership to ensure successful project delivery, which include full implementation from initiation to deployment with several initiative simultaneously.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
- Established and managed change management processes to fulfill successful project transitions.
- Partnered with project team members to identify and quickly address problems.
- Updated customers and senior leaders on progress and roadblocks.
Senior Project Manager
Canpango/Scan Source
2018.06 - 2019.11
- Maintained schedules to meet key milestones at every project phase.
- Updated customers and senior leaders on progress and roadblocks.
- Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Communicated project plans and progress to key stakeholders and project contributors.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
QA Lead/Project Consultant
Dohmen Life Science Services
2014.11 - 2018.06
- Oversee the design and implementation of validation procedures, test plans and test cases
- Develop, write and manage the execution of an overall software test strategy
- Lead efforts to enhance and make the testing process more efficient
- Appointed as SME on TMS and WMS DSCSA Implementations, working closely with Project Management and Stakeholders
- Provide training, documentation and support for TMS project and WMS enhancements
Project and Technical Consultant
Northwestern Mutual
2014.02 - 2014.11
- Facilitate project missions, goals, tasks and resource requirements
- Develop workflows in SharePoint 2010 Designer
- Manage project budget and resource allocation
- Resolve and or assist in the resolution of conflicts within and between projects or functional areas
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
Senior Quality Assurance Analyst
Edgenet, Inc.
2011.04 - 2014.02
- Maintain requirements, test plans, use cases, wireframes and project status in SharePoint
- Develop test plans for web based, mobile and client/server applications
- Create, review and execute test cases based on functional requirements and/or use case specifications
- Analyze test results to ensure existing functionality and recommend corrective actions
- Work with development, product management and QA management to solicit feedback on your test plans and test cases
- Provide managers with documentation of test results and status reports
Senior Quality Assurance Analyst
Nighthawk Radiology
2008.02 - 2011.03
- Creating new, and maintaining pre-existing test cases in TestTrack 2009 for various applications as well as manually performing tests
- Utilizing the Test Case Management tool within TestTrack to schedule and document regression testing
- Coordinated final regression testing of Talon Application Suite amongst Quality Assurance Analysts and Development staff
- Involved in the determination of requirements based on discussions amongst product team members due to lack of Business Analysts on staff for various applications
- Involved in various team related administrative tasks and scheduling of testing duties throughout the testing process including assigning test cases and testing of defect fixes to team members and providing managers with testing time estimates
- Performing stand-alone application, as well as system testing with other applications included in company's application suite
Business Analyst
FIS
2004.08 - 2008.02
- Coordinating and leading meetings with Stakeholders to gather business requirements
- Developing and writing requirement specifications and functional designs
- Create and execute test plans and test cases
- Develop and maintain supporting product documentation
- Provide training to Support Staff and other key stakeholders
- Successfully lead project for Metavante's Consumer Card Access website that allows consumers to manage and track cardholder information on debit cards
- Contributed to the web based pilot program, Real Time Validation that allows institutions to identify their customer's identity prior to opening accounts
- Completed Project Management Overview Certification class provided by Systemation
- Completed Mastering the Requirements Certification class provided by Systemation
- Received Awesome Analyst award January 2005
Software Support Technician
Catalyst International
1997.09 - 2003.05
- Primary responsibility was maintenance and support of UNIX and Microsoft Windows browser-based warehousing logistics software for companies including: Sony, Daimler Chrysler, Reebok, Home Depot, Eli Lilly, Maybelline and Subaru America
- Leveraged strong SQL, Oracle and UNIX skills on several of computer platforms including: Sun, HP, IBM and Microsoft Windows
- Utilized virtual private network (VPN) and direct-dial access to client distribution centers globally.
- Developed PowerPoint Presentation for implementing Dial-up Networking Training Program, for internal employees, using Windows 95/2000/NT operating systems
- Administered on-site training in use of Catalyst software for such clients as Canon Corporation and Dana Corporation
- Training allowed clients to reduce manpower needed for warehouse shipping operations
- Established efficient working relationships with management and IT personnel resulting in more timely resolutions of customers' systems issues
- Contributed to improving morale by personally initiating Employee of the Month Award within Customer Support Services
- Participated in Customer Support Services Enrichment Committee, which focused on internal working environments with emphasis on employee ergonomic concerns and incentives
Client Relationship Manager
US Processing
1996.05 - 1997.09
- Served as liaison between U.S
- Processing and 3 largest customers
- Coordinated ATM installations
- Performed troubleshooting of daily operational issues and post-installation issues
- Followed-up to ensure customer satisfaction
- Coordinated card issuance and card management, as well as promotion of database programs
- Prepared and presented monthly status reports for customers
Operations Supervisor
Anderson Consulting
1991.04 - 1996.05
- Supervised staff of 6 computer operators to provide help desk internal support and continuous computer operations management
- Selected as 1 of 4, out of 50 employees, to provide service during shutdown phase at Medical College of Wisconsin Data center
- Managed coordination of internal crisis, avoiding disruption of service
- Member of Quality Council, group designed to improve workplace environment.
Production Control Analyst
Deluxe Data Systems
1987.09 - 1991.04
- Managed all aspects of batch computer processing to meet critical net funds settlement deadlines
- Performed and verified electronic funds network changes
- Trained and supervised all tape operators
- Chosen by management as liaison between Deluxe and 2 new company acquisitions
- Provided help desk support to major Electronic Funds Transfer (EFT) customers
Skills
- Project Management
- Resource Management
- Budget Management
- Scrum Master
- QA and Testing
- Microsoft Office Tools
- Jira
- Multitasking Abilities
- Detail Oriented
- Time Management
Skillsinventory
Requirements gathering, Goals and tasks planning, Project Tracking, Resource Management, Budget Management, Scrum Master, Develop and perform testing prior to client review, Coordinate client testing to assure complete satisfaction, Maintain QA and UAT environment stability, Coordinate deployments for both test and production applications, Proficient in Excel, Word, Outlook and PowerPoint, Administration of Web Applications and Service Applications, Site planning and Implementation, Content management with document libraries
Timeline
Senior Project Manager
Black Diamond Advisory
2024.04 - Current
Salesforce Delivery Manager
Pentair
2022.06 - 2024.04
Senior Project Manager
7Summits/IBM
2020.08 - 2022.06
Senior Project Manager
Eversana Pharmaceuticals
2019.11 - 2020.08
Senior Project Manager
Canpango/Scan Source
2018.06 - 2019.11
QA Lead/Project Consultant
Dohmen Life Science Services
2014.11 - 2018.06
Project and Technical Consultant
Northwestern Mutual
2014.02 - 2014.11
Senior Quality Assurance Analyst
Edgenet, Inc.
2011.04 - 2014.02
Senior Quality Assurance Analyst
Nighthawk Radiology
2008.02 - 2011.03
Business Analyst
FIS
2004.08 - 2008.02
Software Support Technician
Catalyst International
1997.09 - 2003.05
Client Relationship Manager
US Processing
1996.05 - 1997.09
Operations Supervisor
Anderson Consulting
1991.04 - 1996.05
Production Control Analyst
Deluxe Data Systems
1987.09 - 1991.04
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