Bonnie Burch
Webster,TX
Overview
2
2
years of professional experience
Work History
Receptionist
Healthy Paws
11.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Demonstrated efficiency in managing multiple appointments simultaneously while maintaining high-quality results.
Membership Representative
Perry YMCA
11.2022 - 08.2023
Education
High school diploma -
The Ogburn School
Kemah, TX11.2023
Skills
- Customer service
- Front Desk
- Multi-line Phone Systems
- Animal care
- animal handling
- Organizational Skills
Timeline
Receptionist
Healthy Paws
11.2023 - Current
Membership Representative
Perry YMCA
11.2022 - 08.2023
High school diploma -
The Ogburn School