To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Chick-Fil-A Front of House
Chick-fil-A
01.2023 - Current
Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
Enhanced customer satisfaction by providing exceptional service and promptly addressing their needs.
Collaborated with other team members to maintain a clean, organized, and welcoming environment.
Team Member
Dunkin' Donuts
08.2020 - 08.2022
Served as a friendly, hardworking, and punctual employee
Maintained a clean and organized working environment to enhance productivity
Completed customer orders with strict adherence to coffee house recipes to deliver consistent quality and optimize customer satisfaction.
Georgia Southern University
12.2017 - 07.2020
No job while being a student on campus during this period of time
Was a part of the Marching band; travelled to Bowl Game and performed in front of thousands of people
Loved campus life by hanging out with friends.
Factory Worker
Hitachi Rail STS
06.2016 - 12.2017
Maintained operating equipment and machinery by performing repairs and calibrations
Maintained safe and organized work stations and properly stored tools in correct areas.
Volunteer
Camp All-Stars, Lewiston Elementary School
06.2013 - 06.2015
This summer camp is for Special-Education children from elementary through high school
Involved in camp counseling along with other high school students
Stayed with assigned Special-Education children and helped to keep them busy with activities.
Buddy Club Member
Grovetown High School
08.2012 - 05.2015
Volunteered at Grovetown High School with aiding Special Education students in everyday tasks
Went to the Special Olympics at neighboring school every year by helping the Special Education program in the county raise awareness.
Education
Master of Science - Counseling
Walden University
Minneapolis, MN
08.2026
Interdisciplinary Studies in Psychology and Sociology -
Georgia Southern University
07.2020
High School Diploma -
Grovetown High School
05.2015
Skills
Microsoft Office
Building Relationships
Ability to Work in a Team
Communication Skills
Active Listening
Cultural Awareness
Compassionate
Cleanliness standards
Professional Appearance
Customer service expertise
Team player attitude
Personal Information
Title: Student
Timeline
Chick-Fil-A Front of House
Chick-fil-A
01.2023 - Current
Team Member
Dunkin' Donuts
08.2020 - 08.2022
Georgia Southern University
12.2017 - 07.2020
Factory Worker
Hitachi Rail STS
06.2016 - 12.2017
Volunteer
Camp All-Stars, Lewiston Elementary School
06.2013 - 06.2015
Buddy Club Member
Grovetown High School
08.2012 - 05.2015
Master of Science - Counseling
Walden University
Interdisciplinary Studies in Psychology and Sociology -