Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bonnie Celi

Baldwinsville,NY

Summary

Energetic, efficient server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

37
37
years of professional experience

Work History

Server

B'ville Diner
Baldwinsville, NY
10.2022 - 10.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server

Mother's Cupboard Nutrition
Syracuse , NY
07.2009 - 10.2022
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees on restaurant procedures and plating techniques.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Provided exceptional service to high volume of daily customers.

Medical Transcription

L&M Publishing
Liverpool , NY
07.2006 - 08.2016
  • Transcribed audio recordings from physicians into written documents in a timely manner.
  • Reviewed medical reports for accuracy and completeness according to established guidelines.
  • Proofread transcribed documents to ensure accuracy in grammar, punctuation and spelling.
  • Utilized knowledge of medical terminology, anatomy, pharmacology and disease processes when transcribing.
  • Maintained confidentiality of all patient-related information according to HIPAA regulations.
  • Followed up on queries regarding discrepancies between dictation and transcription.
  • Developed relationships with customers through excellent customer service skills.

Child Caregiver

Bonnie Celi
Baldwinsville, NY
01.2003 - 09.2006
  • Provided a safe, nurturing and stimulating environment for children of all ages.
  • Organized age-appropriate activities such as arts and crafts, games and educational lessons.
  • Supervised meal times to ensure proper nutrition and hydration.
  • Administered medication in accordance with physician's instructions.
  • Implemented behavior management techniques to ensure safety of all children in the facility.
  • Ensured that toys, furniture and equipment are clean and sanitized regularly.
  • Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Employed positive guidance strategies to encourage children and improve behavior.

Homeschool Teacher

Bonnie Celi
Baldwinsville, NY
09.1993 - 06.2004
  • Developed and implemented a comprehensive homeschool curriculum for students of all ages.
  • Created lesson plans, activities, and assessments to assess student progress in their learning journey.
  • Planned field trips to various educational institutions to enhance the classroom experience.
  • Maintained records of student attendance, grades, and performance evaluations.
  • Assisted students in finding additional resources outside of the traditional classroom setting.
  • Promoted positive behavior management strategies among students in order to foster an effective learning environment.
  • Encouraged critical thinking skills by facilitating discussions about current events and topics relevant to the course material.
  • Adapted teaching methods based on individual student needs while maintaining core curricular objectives.
  • Integrated hands-on activities into instruction whenever possible in order to promote deeper understanding of content material.
  • Managed a variety of tasks related to daily operations including grading assignments, creating reports.
  • Offered children rich and diverse learning opportunities through traditional and digital-based education as well as field trips, group gatherings and special events.

Office Administrative Assistant

Case Supply
Syracuse, NY
07.1986 - 09.1993
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Organized and maintained filing systems, both paper and electronic.
  • Created expense reports, tracked invoices, and processed payments.
  • Assisted with scheduling meetings and appointments for the office staff.
  • Ordered supplies and maintained an inventory of office equipment.
  • Coordinated travel arrangements for employees including flights, hotels and car rentals.
  • Provided support to other departments by completing clerical tasks as needed.
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Developed forms and procedures to improve workflow efficiency.
  • Recorded minutes during weekly staff meetings.
  • Responded promptly to customer inquiries via email or phone.
  • Assisted in organizing events such as conferences or seminars.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Drafted professional business documents for various managers and executives.

Education

High School Diploma -

Solvay
Solvay, NY
06-1986

Skills

  • Order delivery practices
  • Food inspection
  • Team member support
  • Table Setting
  • Hostess support
  • Supply Restocking

References

References available upon request.

Timeline

Server

B'ville Diner
10.2022 - 10.2023

Server

Mother's Cupboard Nutrition
07.2009 - 10.2022

Medical Transcription

L&M Publishing
07.2006 - 08.2016

Child Caregiver

Bonnie Celi
01.2003 - 09.2006

Homeschool Teacher

Bonnie Celi
09.1993 - 06.2004

Office Administrative Assistant

Case Supply
07.1986 - 09.1993

High School Diploma -

Solvay

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