Bonnie Cetlinski
New Baltimore,MI
Summary
Dynamic Clinical Director with a proven track record at Bio-Med Behavioral Healthcare, enhancing patient care through evidence-based practices and fostering a culture of accountability. Skilled in compliance and effective communication, I successfully streamlined operations, improving efficiency and reducing relapse rates, while advocating for patient-centered treatment.
Experienced with clinical operations, program development, and patient care. Utilizes evidence-based practices to improve patient outcomes and streamline processes. Track record of leading multidisciplinary teams with focus on quality and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Director
Bio-Med Behavioral Healthcare
Roseville, MI
10.2024 - Current
- Provide leadership and direction to clinical supervisors and therapists
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Conduct supervision and staff meetings to provide information, feedback, and professional development.
- Develop and implement comprehensive substance abuse treatment.
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Streamlined clinical operations for improved efficiency and best patient care.
- Stay current and compliant with all federal, state and local regulations
- Coordinate with compliance officers and regulatory agencies during inspections or audits.
- Maintain the necessary licenses and certifications for clinic operation and ensure staff members are appropriately credentialed.
- Oversee and maintain the agency compliance program including monitoring and all reporting obligations.
- Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.
- Implemented new policies and educated staff on changes.
- Foster a patient-centered approach to treatment.
- Address patient concerns and complaints promptly, ensuring that their needs are met.
- Director of 2 MOUD clinics (Roseville and Flint), with 13 therapists and 4 clinical supervisors, 5 peer recovery coaches, and over 1000 patients.
Group Coordinator
Bio-Med Behavioral Healthcare
Roseville, MI
04.2024 - 10.2024
- Organizing, Scheduling, and Overseeing Groups for the outpatient population.
- Organizing and running the Intensive Outpatient Program at both locations.
- Monitoring patients’ drug screens and creating reports to work with individual counselors to track need for levels of care.
- Individual therapy with personal caseload.
- Acupuncture Detox offered in groups and individual sessions.
- Writing individualized treatment plans for each patient and completing all required paperwork including annual paperwork, follow ups with probation and/or CPS, financial accountability, insurance attainment or applications, referrals, etc.
- Scheduled, organized, and reviewed groups at 2 clinics supporting over 1000 patients. Ran IOP classes each month as needed.
- Case management and referrals as needed.
Substance Abuse Counselor
Bio-Med Behavioral Healthcare
Roseville, MI
10.2021 - 04.2024
- Individual therapy with caseload
- Group therapy with patients
- Case Management as needed
- Treatment plans written individually for each patient based on their needs.
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Annual paperwork, SOAP notes, filing of paperwork, communication with parole offices/CPS/judges/etc, and other required paperwork.
- Held an average caseload successfully of a minimum of 70 patients and ran at least 2 groups per month.
Counselor
CNS Healthcare
Waterford, MI
06.2021 - 10.2021
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Provided both in office and video therapy.
- Successfully took on a 90 person caseload ranging in age from 8 to 75 and learn the company's preferred operating system and assessments.
Education
Master of Arts - Counseling
Wayne State University
Detroit, MI05-2015
Bachelor of Science - Biological Sciences
Wayne State University
Detroit, MI12-1998
Skills
- Clinical leadership
- Patient care
- Effective communication
- HIPAA
- Compliance with regulatory guidelines
- Patient advocacy
Certification
- Certified Acupuncture Detox Specialist, NADA - 2018 - present
- CADC, MCBAP - 2021 - current
- LPC, NBCC - 2021 -current
Timeline
Clinical Director
Bio-Med Behavioral Healthcare
10.2024 - Current
Group Coordinator
Bio-Med Behavioral Healthcare
04.2024 - 10.2024
Substance Abuse Counselor
Bio-Med Behavioral Healthcare
10.2021 - 04.2024
Counselor
CNS Healthcare
06.2021 - 10.2021
Master of Arts - Counseling
Wayne State University
Bachelor of Science - Biological Sciences
Wayne State University