Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Clark

Chicopee,MA

Summary

Focused Payroll Specialist known for effectively handling job tasks with poise. Highly trained in all aspects of payroll and considered a dedicated team player. Looking to take on a new role with a company where attention to detail and the ability to work with all types of personalities will be appreciated.

Overview

29
29
years of professional experience

Work History

International Account Manager

Disston Tools
Chicopee, MA
04.2021 - Current
  • Oversaw international sales
  • Kept company in compliance with export standards and international requirements.
  • Worked independently with minimal supervision.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Payroll Specialist II

C&S Wholesale Grocers Inc.
Hatfield, MA
05.2014 - 03.2021
  • Managed payroll and time and attendance systems.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Monitored vacation accrual.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Onboarded new employees in time reporting and payroll systems.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.

Inventory Control Specialist

Schewel Furniture Incorporated
Lynchburg, VA
11.2011 - 04.2014
  • Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Verified prices and computed totals to complete accurate invoices.
  • Set up delivery of merchandise to arrive in time for customer receipt.
  • Moved merchandise from stockroom to sales floor in smooth and accurate manner.
  • Organized and processed damaged goods according to vendor and manufacturer procedures.
  • Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
  • Outlined production commitments and timetables using sales forecast information.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
  • Checked prices and calculated totals for accurate invoice processing.
  • Requisitioned materials to restock inventory and obtain goods for upcoming promotions and sales.
  • Scheduled deliveries of materials by specified time to begin production on time.

Retail Store Manager

BonWorth
Lynchburg, VA
06.2008 - 11.2011
  • Performed cycle counts on a daily basis.reta
  • Coached and mentored 8 employees by offering constructive feedback and taking interest in long-term career growth.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Managed special store projects to improve store-wide processes and operations.
  • Planned and executed promotional events in-store to increase business and sales revenues.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Evaluated employee performance.
  • Oversaw disciplinary actions.
  • Created weekly schedules for employees.
  • Ensured register count and bank deposits contained proper amounts of currency.

Office Manager

Overnite Transportation
Springfield, Ma
01.1987 - 06.2002
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 50.
  • Maintained utmost professionalism when interacting with customers by telephone or in-person to answer questions, provide general information or direct to appropriate personnel.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Served as main point of contact for outside vendors.
  • Prepared payroll for 50 employees, verifying time cards and resolving issues efficiently.
  • Updated employee paperwork and records.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Sourced vendors for special project needs and negotiated contracts.
  • Arranged corporate and office conferences for company employees and guests.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Coached new hires on company processes while managing employees to achieve maximum production
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times
  • Developed standard operating procedures for all administrative employees

Education

High School Diploma -

Chicopee Comprehensive High School
Chicopee, MA
1982

Skills

  • Ability to prioritize
  • Data entry
  • Event coordination
  • Inventory control
  • Human resource knowledge
  • Computer proficiency
  • Time management ability
  • Professional demeanor
  • Detail-oriented
  • Client Satisfaction
  • Customer Relationship Management
  • Order Fulfillment
  • Customer Experience
  • Office Operations
  • Retail Knowledge
  • Microsoft Excel

Timeline

International Account Manager

Disston Tools
04.2021 - Current

Payroll Specialist II

C&S Wholesale Grocers Inc.
05.2014 - 03.2021

Inventory Control Specialist

Schewel Furniture Incorporated
11.2011 - 04.2014

Retail Store Manager

BonWorth
06.2008 - 11.2011

Office Manager

Overnite Transportation
01.1987 - 06.2002

High School Diploma -

Chicopee Comprehensive High School

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Bonnie Clark