Cleaned building floors by sweeping, mopping or vacuuming.
Stocked linen closets with fresh linens on a regular basis.
Serviced, cleaned and restocked restrooms.
Stripped, sealed and polished floors.
Moved furniture, equipment or supplies manually or with hand trucks.
Polished windows, glass partitions or mirrors using sponges or squeegees.
Inspected rooms for cleanliness prior to guest arrival.
Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Completed routine maintenance checks, notifying management of needed repairs.
Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
Followed safety guidelines to ensure a safe work environment for staff members and visitors.
Steam-cleaned or shampooed carpets.
Cleaned, sanitized, and organized facility to avoid spread of germs.
Collected soiled linens, made beds and transported items to laundry services.
Kept business entrances clean, tidy and professional in appearance.
Reported any repairs or damages observed during routine rounds of inspection.
Emptied trash cans, sorted recycling and properly disposed of waste.
Mixed water and detergents or acids to prepare cleaning solutions.
Disinfected surfaces using approved chemicals according to safety regulations.
Tracked inventory of cleaning supplies and ordered replacements.
Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Operated and maintained cleaning equipment, performing repairs as necessary.
Removed hazardous materials from public areas in accordance with safety protocols.
Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Followed infection control policies when handling soiled linen or contaminated surfaces.
Wore personal safety equipment to prevent burns from cleaning chemicals.
Ensured that all cleaning supplies were stored properly when not in use.
Completed assigned sweeping, floor maintenance and window-washing.
Shift Manager
McDonald's, PDI FOODS
Tappahannock, VA
01.2007 - 07.2012
Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Provided coaching and guidance to team members when necessary to improve performance.
Prepared operations data to produce comprehensive reports to management.
Developed and maintained positive working relationships with staff, customers, and vendors.
Directed and led employees and team members on effective operations, methods and procedures.
Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Resolved conflicts between staff members in a professional manner.
Communicated with other shift managers to facilitate continuum of customer service.
Set up and adjusted machines and equipment to produce pre-determined results.
Upheld company standards and compliance requirements for operations.
Responded quickly and effectively to emergency situations as they arose.
Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
Inspected work areas regularly for cleanliness and organization standards.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Taught staff upselling techniques to meet revenue targets.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Delegated tasks to multiple employees while maintaining efficient workplace.
Enforced safety standards throughout the store including proper use of equipment.
Understood and followed oral and written directions.
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.