Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Cobb

Greeley,CO

Summary

Newly Licensed Client-focused Aesthetician with a distinguished understanding of skin health. Dedicated to helping clients while being successful and professional in the workplace. Hardworking and passionate about all things I do with strong organizational skills eager to secure an esthetician position. Ready to be a team player and help achieve company goals.

Overview

19
19
years of professional experience

Work History

Esthencian Student

Hair And Skin Refinery
01.2023 - 05.2023
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Worked in team environment to maintain high levels of productivity.
  • Took extensive notes to document lessons and further solidify learning objectives.
  • Worked with industry professionals to further drive learning goals.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Analyzed skin condition and made appropriate product recommendations.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.
  • Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
  • Gained knowledge of facial massage techniques and skin care product ingredients.
  • Explained benefits of skin care products to clients.
  • Cleansed, exfoliated and moisturized customer skin.

In Home Child Care

Owner
04.2011 - Current
  • Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
  • Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
  • Worked with parents one-on-one to address individual needs of children in care.
  • Prepared tasty, nutritious meals for children.
  • Maintained safe environment by keeping watchful eye on children.
  • Prepared nutritious meals and snacks for children to maintain balanced diets.
  • Promoted healthy lifestyles through the preparation of nutritious meals and engaging in regular physical activities with children.
  • Demonstrated strong problem-solving skills when addressing conflicts or disagreements among children, resulting in peaceful resolutions that maintain harmony within the home.
  • Established a safe and nurturing environment, effectively minimizing accidents and injuries during playtime.
  • Assisted with household chores such as laundry, cleaning, and meal preparation to maintain an organized living space for both parents and children.
  • Obtained current CPR, First Aid and [Type] certifications.
  • Provided transportation to and from school or appointments when necessary, maintaining punctuality and safety at all times.
  • Facilitated open communication between parents and children by encouraging family discussions on various topics relevant to their lives.
  • Complied with state and federal child care provider guidelines and regulations.
  • Delivered children to after-school activities and sports practices.
  • Read stories, sang songs and facilitated creative play.
  • Encouraged children's emotional and social development.
  • Responded to inquiries from parents and guardians.

Store Manager

Kay Jewlers
01.2005 - 11.2010
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Education

Liscenesed Esthecian - Skin Care Professional

The Hair And Skin Refinery
Loveland, CO
05.2023

Continuing Education For State Childcare License. - Early Childhood Education

Red Rocks Community College
Denver, CO
08.2011

High School Diploma -

Fort Morgan High School
Fort Morgan, CO
05.2001

Skills

  • Skincare product knowledge
  • Extractions and pore cleansing
  • Customized skincare plans
  • Sanitization
  • Infection Control
  • Facial Massage
  • Hair Removal
  • Eyelash and Eyebrow Tinting
  • Skincare Product Sales
  • Sterilization
  • Dependable and Responsible
  • Relationship Building
  • Superior attention to detail
  • Excellent team player

Timeline

Esthencian Student

Hair And Skin Refinery
01.2023 - 05.2023

In Home Child Care

Owner
04.2011 - Current

Store Manager

Kay Jewlers
01.2005 - 11.2010

Liscenesed Esthecian - Skin Care Professional

The Hair And Skin Refinery

Continuing Education For State Childcare License. - Early Childhood Education

Red Rocks Community College

High School Diploma -

Fort Morgan High School

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Bonnie Cobb