Bonnie Duffy
Phoenix,AZ
Summary
Highly accomplished Lead Data Analyst with extensive experience in data management, geospatial systems, and business operations, backed by a Top Secret Security Clearance (TS/SCI) and Full-Scope Polygraph. Specializes in solving highly complex data issues, optimizing workflows, and driving the modernization of technology and data environments through best practices in DataOps and Agile methodologies. Proven ability to lead projects, manage requirements, and implement robust data governance and procedural documentation to ensure data integrity and compliance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Data Analyst
Wells Fargo
08.2022 - Current
- Led end-to-end data management activities, including data rationalization (sourcing and linage), from upstream providers to downstream consumers
- Facilitated and hosted discussions to troubleshoot and resolve complex data issues, ensuring alignment with business requirements.
- Conducted in-depth data investigations, analyzed current data mapping logic, and advised on new data mapping initiatives.
- Orchestrated comprehensive requirements management, including the elicitation and documentation of both functional and non-functional requirements, translating complex business needs into clear, actionable data specifications.
- Drove Data Operations Best Practices in collaboration with multiple Product and Tech teams, contributing to the modernization of the technology and data environment.
- Played a leading role in driving technology and data environment modernization using platforms and tools such as ServiceNow and Power BI.
- Researched highly complex business, operational, and strategic initiatives, applying advanced analytical skills and understanding of organizational strategy and international business.
- Collaborated and consulted with team leaders on developing project plans, procedures, and interpreting policies.
- Ensured strict adherence to company data policies, regulatory requirements, and industry best practices for data handling and security.
- Assessed data-related risks, implementing strategies to mitigate potential issues and ensure data compliance and audit trails.
- Managed projects within an Agile framework, leveraging Jira and Confluence for efficient team collaboration and progress tracking.
- Contributed throughout the software lifecycle, including requirements gathering, refining and grooming support, and assisting User Acceptance Testing (UAT).
- Orchestrated program management activities, ensuring alignment of data initiatives with overarching business goals.
- Led change management efforts, facilitating smooth transitions for new data processes and system implementations.
- Developed and maintained detailed procedural documentation to ensure consistency, facilitate training, and support data governance standards.
- Drafted and implemented critical data definitions, guidelines, and processes to establish clear data standards and improve data quality across the organization.
- Championed initiatives to enhance data integrity, ensuring reliability and accuracy across various data assets.
- Developed and modified intermediate SQL scripts to meet dynamic business requirements from various internal teams.
Network Analyst II, Network Analyst/Team Lead, GIS Analyst II/Team Lead, GIS Analyst I
Network Technologies International
05.2021 - 08.2022
- Company Overview: Data management, Software Development, Telecom Knowledgebase, Geospatial Analysis, Network Planning and Management, Operational Support Systems
- Knowledge of network technologies including fixed and mobile generation networks, broadband technologies integrated media services.
- Analyze/Rationalize telecommunication and other spatial and tabular data from multiple sources using SQL queries and spatial software to create records and models in the network knowledgebase.
- Troubleshoot and remedy data issues through SQL.
- Develop and implement procedures for effective data management.
- Interpret relational database information with data analysis, spatial analysis and other evaluation tools.
- Quality check data records in accordance with established company processes and standards. Regularly monitor and evaluate data quality.
- Create status reports for management purposes.
- Plan and organize project tasks and multitask between a wide scope of projects.
- Led modernization in GIS software and relational database software and structures.
- Oversee and manage staff members in daily use of data systems.
- Adhere to quality procedure consistent with ISO 9001:2015 standards and company goals.
- Support production and delivery needs as assigned.
- Supervisory duties including reviewing resumes, interviewing, selecting qualified applicants, training, goal and objective setting team documentation, organizing projects, assigning tasks, evaluating performance, approving timesheets.
- Design, develop and maintain geodatabase layers, associated attribute information, and metadata, complex mapping and data analysis, including spatial analysis, geoprocessing, geocoding, transformed various types of data into georeferenced layers using ArcGIS.
- Utilized Oracle for data management, developed SQL scripts and models etc.
Production Manager, Image Technician
Aerials Express
06.2008 - 08.2010
- Company Overview: Software company, specializing in aerial imagery that provides software solutions to navigation, consumer, defense, real estate and engineering firms.
- Managed Production team as well as Image Processing Team.
- Successfully managed million-dollar custom government projects for USGS.
- Managed countless other government and commercial projects.
- Passed several rigorous quality control checks.
- Oversaw all operations of production while also managing the production employees.
- Created production training documents.
- Created maps using ArcMap and MapInfo and metadata using ArcCatalog.
- Incorporate and manipulate data using SQL. Joining and ingesting multiple sources.
- Used Photoshop to manipulate and fix discrepancies in imagery.
- Created and used GIS maps using ArcMap and MapInfo.
- Mosaicked using ER Mapper and ER Viewer.
GIS Technician
City of Tempe Fire Department
01.2008 - 07.2008
- Created detailed GIS maps of the city using ArcMap.
- Queried against master dataset to identify patterns and discrepancies.
- Digitized streets, buildings and parcels.
- Added essential features, symbols and labels to the map to improve response time.
Education
BS - Geography, Urban Planning
Arizona State University
Tempe, AZ01.2008
Skills
- Technical: Geospatial Analysis, Imagery Analysis, SQL, Data/Database Management, Data Wrangling, Data Modeling
- Tools/Programs/Systems: ServiceNow, Power Designer, ArcMap, ArcCatalog, ArcGIS Pro, Arc Enterprise, ArcGIS Online, QGIS, Oracle: TOAD, SQL Developer, Power Query, Power BI, Atlassian Suite: Jira, Confluence, Gitea: Software planning, Microsoft Office, Adobe: Acrobat, Photoshop
- Interpersonal/Managerial: Strong Communication, Active Listening, Problem Solving, Conflict Resolution, Detail Oriented, Creating and Keeping Deadlines, Delegation, Decision Making, Project Management
Certification
- Top Secret Security Clearance (TS/SCI): February 2020
- Full-Scope Polygraph: July 2014
Timeline
Lead Data Analyst
Wells Fargo
08.2022 - Current
Network Analyst II, Network Analyst/Team Lead, GIS Analyst II/Team Lead, GIS Analyst I
Network Technologies International
05.2021 - 08.2022
Production Manager, Image Technician
Aerials Express
06.2008 - 08.2010
GIS Technician
City of Tempe Fire Department
01.2008 - 07.2008
BS - Geography, Urban Planning
Arizona State University
Similar Profiles
PATRICIA M. SCHERERPATRICIA M. SCHERER
Regional Bank Private Banker II at Wells Fargo Bank / Wells Fargo AdvisorsRegional Bank Private Banker II at Wells Fargo Bank / Wells Fargo Advisors
Andrew S. HollenbachAndrew S. Hollenbach
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Alexandra BerryAlexandra Berry
Service Coordinator at Presidential Pools, Spas & PatioService Coordinator at Presidential Pools, Spas & Patio