Bonnie Gaston
Compton,CA
Summary
Dynamic Case Manager with a proven track record at Hopics, adept in crisis intervention and care coordination. Leveraged problem-solving and active listening to enhance client outcomes, notably improving youth engagement at WLCAC. Skilled in developing funding proposals, achieving a significant increase in program resources. Balances meticulous case documentation with compassionate client advocacy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Manager
Hopics
10.2018 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Manager
Project 180
04.2014 - 05.2016
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Youth Case Manager
WLCAC
07.2016 - 08.2018
- Improved youth engagement by developing and implementing individualized case management plans.
- Increased access to educational resources by coordinating tutoring and mentoring programs for participants.
- Developed successful funding proposals, resulting in increased financial resources for program expansion and improvements.
- Conducted regular home visits to monitor the well-being of youth clients within their living environments, identifying any potential concerns or issues requiring attention from case managers or other professionals involved in their care plan management process.
Education
Bachelors In Human Services -
University of Phoenix
Tempe, AZAlcohol And Drug Counselors Certificate -
Intercoast College
Carson, CA06.2013
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Decision-making
- Conflict resolution
- Positive attitude
- Email and telephone etiquette
- Client advocacy
- Care coordination
Certification
CPR
FIRST AIDE
HIMS
CHAMP SYSTEMS
Timeline
Case Manager
Hopics
10.2018 - Current
Youth Case Manager
WLCAC
07.2016 - 08.2018
Case Manager
Project 180
04.2014 - 05.2016
Bachelors In Human Services -
University of Phoenix
Alcohol And Drug Counselors Certificate -
Intercoast College
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