Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Hardy

Highly Motivated Individual Who Works Diligently To Implement Effective Learning Strategies And Nurture Growing Minds.
Mt. Pleasant,SC

Summary

Dynamic professional with a diverse background. Proven track record in enhancing customer service and collaboration, achieving significant improvements in patient and client satisfaction.

Overview

21
21
years of professional experience

Work History

Stay at Home Mom

Home
08.2016 - Current

Create and implement daily routines for effective scheduling

Managing the family finances

Scheduling outings, playdates and vacations

Cleaning and keeping the home organized

Planning and cooking nutritious meals

Helping the children with homework

Volunteering in classroom and at school events

Transporting children to school and extra curricula

Navigating complex interpersonal challenges

Mediating issues to build vital communication and issue resolution skills

Office Manager

Fetching Life, LLC
11.2013 - 08.2016

Coordinate daily schedule of dog walkers and pet sitters

Organize daily resources

New client and walker intake interviews

Walker training and safety protocols

New client development

Functional lead on new technology and resource integration with Asana project management tool

Psychiatric Counselor

Psychiatric Institute Of Washington D.C.
03.2009 - 08.2013

Administer psycho educational groups/lectures

Provide direct patient care (Ages 5-65+)

Organize daily activities and provide 1:1 patient and team support

Conduct interviews and document daily assessments

Greet guests/answer phone/relay messages

Work directly with Doctors and Social Workers to provide patient updates

Server

Pat & Steve’s Family Restaurant
01.2005 - 09.2008

Greeting and seating diners

Record food and beverage orders

Work with kitchen staff to ensure orders are delivered promptly and correctly

Resolve customer issues and check on tables to ensure optimal dining experience

Assist with tidying tables and clearing leftovers and keeping the dining area neat

Adhere to sanitation safely and beverage control policies

Receptionist

Century 21 Winn Associates
09.2005 - 01.2006

Prepared documents as well as executed data entry and office filing

Greeted customers, collected payments and answered phones

Sorted mail and coordinated mass mailings

Provide administrative support to the sales and/or property management departments

Hospitality Manager

The Bake Shop
07.2003 - 09.2004

Supervised staff

Responsible for gift certificates and cash register

Served customers food and beverage

Assisted customers at busy pastry counter

Handled food orders and special deliveries

Assisted kitchen with food preparation

Education

Bachelor of Arts - Psychology

Keene State College
Keene, NH
05.2001 -

Skills

Friendly, Positive Attitude

Timeline

Stay at Home Mom

Home
08.2016 - Current

Office Manager

Fetching Life, LLC
11.2013 - 08.2016

Psychiatric Counselor

Psychiatric Institute Of Washington D.C.
03.2009 - 08.2013

Receptionist

Century 21 Winn Associates
09.2005 - 01.2006

Server

Pat & Steve’s Family Restaurant
01.2005 - 09.2008

Hospitality Manager

The Bake Shop
07.2003 - 09.2004

Bachelor of Arts - Psychology

Keene State College
05.2001 -
Bonnie HardyHighly Motivated Individual Who Works Diligently To Implement Effective Learning Strategies And Nurture Growing Minds.