Highly experienced in sales and customer service, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Very good at listening and understanding what the customer's need and wants are.
Overview
10
10
years of professional experience
Work History
Sales Associate
Quilts & Quilts Fabric Shop
Branson, MO
02.2021 - Current
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Prepared large cash deposits with zero discrepancies.
Stay at Home Grandma
Myself
Omaha, AR
06.2018 - 02.2021
The reason for this break in work I had to stay home to take care of my very sick grandson.
Sales Associate
Menards
Branson, MO
08.2016 - 06.2018
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Office Manager /Labor Worker
Boyd Construction Company
Williston, ND
02.2012 - 07.2016
Loaded, unloaded and moved material to and from storage and production areas.
Prepared job sites by removing debris and setting up materials and tools.
Performed general housekeeping and cleaning tasks.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Collected measurements and marked locations as part of project preparations.
Used radios and hand signals to coordinate communication between equipment operators and ground workers.
Directed traffic away from hazardous locations to protect team members and general public.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Restocked items on shelves and bins to keep inventory available.
Offered exceptional customer service to all guests.
Verified documentation and condition of freight to assure quality standards were achieved.
Scheduling and Payroll
Education
GED -
Omaha High School
Omaha, AR
12.2019
Skills
POS System Operations
Retail Loss Prevention
Cash Handling
Customer Needs Assessment
Store Opening and Closing
Sales Generation
Verbal and Written Communication
Sales Goal Attainment
Accomplishments
Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
Awarded “Employee of the Month” in 2018
Supervised team of 32 staff members.
Timeline
Sales Associate
Quilts & Quilts Fabric Shop
02.2021 - Current
Stay at Home Grandma
Myself
06.2018 - 02.2021
Sales Associate
Menards
08.2016 - 06.2018
Office Manager /Labor Worker
Boyd Construction Company
02.2012 - 07.2016
GED -
Omaha High School
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