Summary
Overview
Work History
Education
Skills
Goal
Additional Information
Timeline
Generic

Bonnie Hicks

LINDEN,VA

Summary

Energetic professional with proven ability to collaborate with multidisciplinary teams to meet client needs. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Behavior Technician

Attain ABA
10.2022 - Current
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
  • Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
  • Improved client communication skills through the use of evidence-based practices and techniques.
  • Worked as part of collaborative team to address changing needs of children and families.

Retail Shift Manager/Assistant Baker

Red Truck Rural Bakery
04.2017 - 02.2023
  • Assisted in operation of award-winning rural bakery
  • Provided exceptional customer service by actively listening to customer needs and promptly addressing concerns or requests.
  • Ensured clean, organized store environment to maintain welcoming atmosphere for customers.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Residential Service Worker

Volunteers Of America/Loudoun Homeless Services
02.2010 - 03.2017
  • Managed daily operations, ensuring a well-maintained, clean, and safe environment for all residents.
  • Participated in ongoing training opportunities to stay current on industry best practices and enhance professional development.
  • Coordinated meal planning and preparation, ensuring nutritional requirements were met for each resident''s specific dietary needs.
  • Maintained confidentiality while handling sensitive information about residents' diagnoses or personal situations when coordinating care services among team members.
  • Conducted regular safety checks on residential facilities to identify hazards and maintain a secure environment.
  • Documented daily progress notes accurately and efficiently, effectively communicating any changes in resident status or needs.
  • Built trust with residents by establishing rapport, demonstrating empathy, and actively listening to their needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

High School Diploma -

Chantilly High School
Chantilly, Virginia

Skills

  • Data Collection
  • Documentation skills
  • Autism Spectrum Disorder Knowledge
  • Microsoft Word and Microsoft Excel
  • HIPAA Requirements
  • Rapport Building
  • Red Cross CPR/AED/First Aid

Goal

Seeking a challenging position in healthcare where I can utilize a variety of skills to contribute to the success of the clinical practice and the best outcomes for its patients.

Additional Information

Scottish Highland Games competitor since 2013

Timeline

Behavior Technician

Attain ABA
10.2022 - Current

Retail Shift Manager/Assistant Baker

Red Truck Rural Bakery
04.2017 - 02.2023

Residential Service Worker

Volunteers Of America/Loudoun Homeless Services
02.2010 - 03.2017

High School Diploma -

Chantilly High School

Similar Profiles

CREATE PROFILE
Bonnie Hicks