Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bonnie Hogan

Winchester,VA

Summary

Versatile and compassionate professional with extensive experience in healthcare administration and elderly care. Excelled in HIPAA compliance and patient account management at Winchester Anesthesiologists. Demonstrated exceptional customer service and organizational skills, significantly improving patient satisfaction and operational efficiency. Proven ability to manage multiple tasks effectively, ensuring accuracy and confidentiality in all transactions.

Overview

31
31
years of professional experience

Work History

Data Entry/Billing Specialist

Winchester Anesthesiologists
12.2024 - 01.2025
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Elderly Caregiver

Private
01.2017 - 06.2022
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Receptionist/Appointment Scheduler

Ear, Nose, and Throat Clinic
10.2007 - 09.2017
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Answered phone promptly and directed incoming calls to correct staff.
  • Handled cash transactions and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Secretary/Scheduler

Selma Medical Associates
02.1994 - 06.2004
  • Scheduled appointments and conducted follow-up calls to patients.
  • Answered multi-line phone system.
  • Maintained medical records,
  • Entered data into system and updated patient contacts with information to keep records current.

Education

High School Diploma -

John Handley High School
Winchester, VA
06-1984

Skills

  • Customer service
  • HIPAA compliance
  • Payment posting
  • Patient account management
  • Multitasking and organization
  • Insurance confirmation
  • Medical billing and collections
  • Cash posting
  • Payment collection
  • Customer service support

Timeline

Data Entry/Billing Specialist

Winchester Anesthesiologists
12.2024 - 01.2025

Elderly Caregiver

Private
01.2017 - 06.2022

Receptionist/Appointment Scheduler

Ear, Nose, and Throat Clinic
10.2007 - 09.2017

Secretary/Scheduler

Selma Medical Associates
02.1994 - 06.2004

High School Diploma -

John Handley High School

Similar Profiles

CREATE PROFILE
Bonnie Hogan