Compassionate healthcare professional with 35 years of nursing experience, recognized for exceptional productivity and efficient task completion. Proven expertise in patient care management, emergency response, and infection control, leading to optimal patient outcomes. Strong communication and teamwork skills enhance collaborative efforts in diverse healthcare settings. Committed to continuous professional development to further improve patient care practices.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Registered Nurse
Gap in Employment
Desert Hot Springs
02.2023 - 03.2024
Provided parents with compassionate ear during moments of high anxiety and offered insight into care being administered.
Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Provided specialized care to oxygen-dependent infants.
Executed the administration of medications following doctor's orders while monitoring IV lines.
NICU NURSE MANAGER
Desert Regional Medical Center
Palm Springs
05.2008 - 04.2021
Supervise 60+ FTEs and travelers
Manage a 30-bed level lll NICU
Oversaw implementation of patient management plans
Structure staffing to meet budget and implement strategies to reduce overtime
Draft new unit policies
Provide in-services
Trained and supervised charge nurses
Preceptor for new nurses
Coordinated Quality Improvement Activities (QIAs) to identify performance areas of improvement
Implement and individualize patient care plans
Initiate and monitor intravenous therapy, site surveillance, monitor intravenous fluid and outcomes
Provide necessary health educational training for patients' families
Oversaw policy changes to promote evidence-based practice
Developed an education module to facilitate best practice
Active task force member of the Versant RN residency Program
Chief Lead debriefing facilitator for the Versant RN residency program
Active facilitator of the Patient Family Advisory Committee
Promote LEAN management
Hospital-based educator
Oversaw and managed 60+ clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
Self-directed with astute judgment skills
High level of personal accountability
Contributed substantially to successful department JCAHO accreditation
Ensured HIPAA compliance
Provided DHS (Department of Health Services) with corrective action plans
Coordinated Quality Improvement Activities (QIA's) to identify performance areas for improvement
Participated in unit-based Quality Assurance Program
Developed and implemented nursing care plans
Developed patient care plans, including assessments, evaluations and nursing diagnoses
Delegated staff nurse duties
Trained new staff on quality control procedures and evidence-based clinical care
Performed monthly inventory and maintained office and medical supply counts
Strong leader for nursing personnel assigned to the unit/shift
NICU Staff RN
Desert Regional Medical Center
Palm Springs
04.2000 - 05.2008
Monitored and managed complex medical needs of premature and high-risk infants in an advanced neonatal facility.
Coordinated transport schedules ensuring prompt arrival.
Ensured the safety of newborns during critical moments.
Supports initiatives for promoting breastfeeding and skin-to-skin connection.
Directed events and programs celebrating nursing achievements.
Mentored incoming Registered Nurses.
Performed IV and oral sedation according to need.
Registered Nurse
Palo Verde Hospital
Blythe
08.1984 - 05.1986
Provided patient and family health education focusing on self-management, prevention and wellness.
Evaluated effectiveness of interventions through ongoing assessment of patient responses.
Documented patient progress notes accurately and efficiently in current patient care records.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Educated on labor and delivery processes.
Provided specialized care for post-c-section patients.
Provided comprehensive well-baby care.
Adhered to infection control procedures to facilitate safe, clean patient environment.
Demonstrated ability to work independently as well as collaboratively within a team environment.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Administered medications, tracked dosages, and documented patient conditions.
Adequately monitored geriatric patient care and ensured effective delivery.
Oversaw medication administration and IV-line management.
Education
Doctorate - Nursing
Grand Canyon University
Phoenix, AZ
01.2019
Master of Science - Nursing
University of Phoenix
Phoenix, AZ
01.2011
Bachelor of Science - Nursing
University of Phoenix
Phoenix, AZ
01.2007
Associate of Science - Nursing
College of the Desert
Palm Desert, CA
01.1984
Associate of Arts - Health Science
Palo Verde College
Blythe, CA
01.1982
Skills
Successfully directs staff meetings
High level of autonomy
Family-Centered Approach
Qualified critical care nurse
Problem resolution capability
Professional bedside manner
Experienced in Time Management Strategies
Budget
Intensive Care Nurse
Obstetrics
Educator
Inventory
Intravenous Therapy Administration
Administer sedation to neonates
Managing metrics
Nursing care
Clinical care
Quality Patient Support
Personnel learning goals
Policy revisions
Primary care coordinator
Problem resolution
Quality care and outcomes
Quality Improvement
Quality control
Quality Assurance
Staffing
Telemetry Analysis
Postoperative Monitoring
Certification
California RN license, 37638
National Certification Corporation - Neonatal Intensive Care, 104894152, 12/2026
Basic Life Support (BLS), 10/2025
Neonatal Resuscitation Program (NRP), 10/2025
Advanced Cardiovascular Life Support (ACLS),08/2026
NIH Stroke Scale Courses A-B
References
Ms. Veronica Williams, RN, Director of Women and Infant Center, Eisenhower Medical Center, 760-275-7066, Veron55@gmail.com
Mrs. Lori Wood, RN, Clinical Nurse Educator, Eisenhower Medical Center, 760-409-1402
Mrs. Gwen Dawson, RN, 760-449-6251
Mrs. Myesha Peters, RN, NICU manager, 951-732-1119
Karlie McCabe RN, 909-809-2966
Stefanie Sonico, RN, Maternity Patient Care Manager, Stanford Medicine Children's Health, 760-880-8056
Lisa Boden, MD, OB/GYN, 760-610-8643
Professional Organizations
National Association of Neonatal Nurses, 2009
Inland Counties Association of Neonatal Nurse, 2009
Sigma Theta Tau International Omicron Delta Chapter, 2012
Additional Education
Substance Abuse course #2220, 04/04/24
Righting a Wrong-Ethics & Professionalism in nursing, 02/08/24
Substance Abuse and Addiction Nursing CE Course for RNs and LPNs, 02/08/24
Recognizing Impairment in the Workplace Nursing, 02/02/24
Upholding the Standard: Professional Accountability in Nursing, 01/18/24
Childbirth & Postpartum Professional Association (CAPPA) 20 hour Lactation Educator Training, 07/30/21
Published: Neonatal Intensive Care Unit Orientation Strategies to Improve Quality of Patient Care, 04/21/21 (ProQuest)