Bonnie Holley
Floral City,Florida
Summary
Dynamic Clinical Nurse Supervisor with extensive experience, skilled in patient education and compliance reporting. Proven track record in enhancing staff retention and improving patient care standards. Certified in BLS and ACLS, with strong clinical judgment and a commitment to infection control. Adept at policy development and fostering a collaborative work environment.
Registered Nurse with 18 years of experience in direct patient care and nursing management positions in hospital settings. Experience spans across behavioral and mental health, ICU, CCU, and med-surgical environments. Passionate about providing programs and services in support of growth and healing for patients with mental health issues. Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills.
Overview
21
21
years of professional experience
Work History
Correctional Medical Auditor
American Correctional Association
10.2023 - Current
- Improved communication among medical staff by serving as a liaison between physicians, nurses, and support personnel during surgeries.
- Streamlined workflow efficiency by maintaining accurate documentation and updating electronic medical records promptly.
- Mentored new nursing staff members by sharing clinical expertise and offering guidance on best practices within the Same Day Surgery unit.
- Enhanced patient satisfaction by providing personalized and attentive care during pre-and post-operative procedures.
- Improved overall compliance by conducting regular audits of coding practices and providing recommendations for improvement.
- Established strong working relationships with physicians and other healthcare professionals to facilitate open communication channels regarding best documentation practices.
- Assessed risks associated with billing practices based on the analysis of historical trends in claim denials.
Registered Nurse, Same Day Surgery
HCA Citrus Hospital
09.2023 - 08.2024
- Coordinated closely with anesthesia providers for seamless delivery of sedation medications throughout surgical procedures.
- Expedited room turnover times by quickly preparing operating rooms for subsequent procedures, contributing to increased productivity.
- Reduced recovery time for patients through effective pain management and thorough discharge education.
- Obtained informed consent from patients, ensuring that they fully understood the risks and benefits associated with their surgical procedures.
Clinical Nurse Supervisor
Desert View Hospital
01.2022 - 11.2022
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Initiated care plan and actualized appropriate interventions and treatment.
- Performed head-to-toe physical assessments, prioritizing treatment and delegating assignments to maintain patient flows.
- Supervised team of 6 nurses and 3 clinical nursing assistants.
Clinical Manager
CoreCivic
10.2021 - 11.2021
- Promoted high morale and increased staff retention by 7% quarterly through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Developed, implemented, revised and evaluated policies and procedures.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Health Services Administrator
Nevada Southern Detention Center
11.2019 - 10.2021
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data
- Assisted with regulatory issues such as compliance.
- Created and implemented organizational policies and procedures.
- Coordinated activities with Clinical Nurse Supervisor to align planning processes with targeted project outcomes.
- Recruited, oriented and trained healthcare staff members.
- Monitored status of individuals with chronic health concerns.
- Managed team schedule and workflow between jobs.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations that increased overall audit results by 3% per audit cycle.
Health Services Administrator
Citrus county Detention Facility
07.2017 - 11.2019
- Recruited, oriented and trained healthcare staff members.
- Created and implemented organizational policies and procedures.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Organized and managed contracts directly related to strategic mission of healthcare system.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
- Direct day-to-day administrative and operational functions for 1025-bed facility, providing guidance and leadership to over 37 employees across more than 4 departments.
Director of Nursing
Lowell Correctional Institution
01.2016 - 07.2017
- Participated in weekly management team meetings to discuss resident status, census changes and resident complaints or concerns.
- Collaborated with staff, management and external groups to coordinate patient care.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Planned and assigned workload to 24-person nursing staff to direct patient care.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Nurse Educator
Citrus Memorial Hospital
10.2014 - 01.2016
- Assessed educational needs of trainees and researched clinical instruction trends to develop educational curriculum and competency tools for clinical procedures.
- Organized short-term educational programs such as lectures and workshops to address specific clinical topics.
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
- Developed and improved continuing education programs and new employee training on specific health issues.
- Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
Surgical Services RN
Delray Medical Center
11.2008 - 10.2014
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Oversaw various aspects of telemetry by monitoring and interpreting EKG’S and cardiac arrhythmias.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Documented procedure plans, surgery notes and progress updates to facilitate communication among healthcare providers.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Maintained sterile surgical environment and secured confidential data to protect patients' health and privacy.
Assistant Director of Nursing
Whitehall Boca
06.2004 - 11.2008
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Established new policies and updated existing policies to improve standard of care for patients.
- Collaborated with staff, management and external groups to coordinate patient care.
- Planned and assigned workload to 42-person nursing staff to direct patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Identified new areas of scientific research and provided internal training.
- Spearheaded and implemented new projects to expand scope of engagement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Master of Science - Nursing Administration
Independence University
Salt Lake City2012
Bachelor of Science - Nursing
Independence University
Salt lake City, Utah2004
Skills
- RN, EMT-Basic
- Certified Correctional Healthcare Professional
- BLS, ACLS, PALS Certified
- Committed to compliance reporting
- Experienced in Critical Care
- Forensic Nurse Specialist certified
- Effective policy and program development
- Strong medical ethic
- Client-focused
- Infection control standards expert
- Corrections Management experience
- Staff Management
- Patient education and counseling
- Patient discharge
- Documentation and charting
- Clinical judgment
- Licensed RN
- Patient care planning
Timeline
Correctional Medical Auditor
American Correctional Association
10.2023 - Current
Registered Nurse, Same Day Surgery
HCA Citrus Hospital
09.2023 - 08.2024
Clinical Nurse Supervisor
Desert View Hospital
01.2022 - 11.2022
Clinical Manager
CoreCivic
10.2021 - 11.2021
Health Services Administrator
Nevada Southern Detention Center
11.2019 - 10.2021
Health Services Administrator
Citrus county Detention Facility
07.2017 - 11.2019
Director of Nursing
Lowell Correctional Institution
01.2016 - 07.2017
Nurse Educator
Citrus Memorial Hospital
10.2014 - 01.2016
Surgical Services RN
Delray Medical Center
11.2008 - 10.2014
Assistant Director of Nursing
Whitehall Boca
06.2004 - 11.2008
Bachelor of Science - Nursing
Independence University
Master of Science - Nursing Administration
Independence University
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