Bonnie Hosek
Chamberlain,SD
Summary
Learning more about my faith and sharing it with others is my passion. I'm a highly-motivated person with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly motivated professional with 18 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
19
19
years of professional experience
Work History
Owner
Missouri Trader Pawn
Chamberlain, SD
03.2000 - 10.2018
- Developed and implemented procedures to ensure compliance with regulations and laws governing pawnbroking.
- Conducted loan evaluations on items presented for collateralize loans or purchases.
- Assisted customers with the selection of products based on their needs and preferences.
- Monitored daily operations of the store including cash management, customer service, sales, inventory control, security systems.
- Maintained accurate records of all transactions including loan terms, interest rates and payments due dates.
- Resolved customer complaints in a professional manner while ensuring a positive customer experience.
- Performed periodic audits of store merchandise to identify any discrepancies between physical count and computer records.
- Analyzed financial data such as income statements, balance sheets, budgets and forecasts in order to make informed decisions regarding business operations.
- Developed policies and procedures related to pawnbroking operations that comply with local laws.
- Managed collections efforts from delinquent accounts while minimizing losses due to non-payment.
- Investigated suspicious activity involving pawn transactions or stolen merchandise claims.
- Priced, tagged and resold items not retrieved by owners within specified timeframes.
Thrift Store Clerk
St. Joseph Indian School
Chamberlain, SD
07.2017 - Present
- Processed customer payments using cash registers, credit card machines, and other point-of-sale equipment.
- Organized merchandise displays to attract customers and promote sales.
- Maintained a clean and organized work environment by stocking shelves, sweeping floors, and removing trash from the store.
- Sorted donations of clothing, furniture, books, toys, electronics for resale in the store.
- Greeted customers to determine wants or needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Sorted through incoming donations, pricing items accordingly according to their condition.
- Created attractive window displays featuring seasonal products and special offers.
Education
Certified - Dietary Manager
South Dakota State University
Brookings, SD06-1992
Some College (No Degree) - Graphic Design
Southeast Technical Institute
Sioux Falls, SDSkills
- Business Management
- Customer Relations
- Staff hiring
- Business marketing
- Community Engagement
- Fundraising
- Volunteer Recruitment
- Event Setup
- Data Entry
- Clerical Support
- Computer Skills
- Project Oversight
- Community Outreach
- Community Service
- Event Planning
- Organized and Efficient
- Positive Attitude
- Team Collaboration
- Attention to Detail
Volunteer Groups
- I have been a 4th grade catechism teacher at St. James for 15 years.
- Co-President of the Ladies Altar Society for 6 years.
- Vice Regent for the St. James Catholic Daughters 1 year.
- Regent for the St. James Catholic Daughters for 5 years.
Timeline
Thrift Store Clerk
St. Joseph Indian School
07.2017 - Present
Owner
Missouri Trader Pawn
03.2000 - 10.2018
Certified - Dietary Manager
South Dakota State University
Some College (No Degree) - Graphic Design
Southeast Technical Institute
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