Summary
Overview
Work History
Education
Skills
Interests
training
Timeline
Generic

Bonnie Logsdon

Portland,Oregon

Summary

Dynamic and customer-focused professional with a proven track record at Kroger, adept at complaint resolution and fostering customer loyalty. Skilled in bagging expertise and effective communication, I excel in fast-paced environments, contributing to team objectives and enhancing customer service. Achieved significant growth in loyalty program memberships, demonstrating a strong work ethic and outgoing personality.

Punctual and honest sales associate with solid background in cashiering environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Skilled Sales Clerk adept at operating in fast-paced retail environments. Proficient in cash register operations, bagging, and returns procedures. Experienced with customer interaction, ensuring welcoming and helpful environment. Utilizes strong communication skills to address customer needs efficiently. Track record of maintaining store appearance and supporting team efforts.

Overview

35
35
years of professional experience

Work History

Front End Courtesy Clerk,cashier

Kroger
10.2016 - 11.2024
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Contributed to team objectives in fast-paced environment.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Teacher Aide/floater

Village ChildcareLLC
03.2008 - 06.2015
  • Created and developed lesson plans to meet students' academic needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Supported children's development by encouraging teamwork and understanding of others.
  • Observed and monitored children's activities.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Developed and implemented classroom routines to address varying student needs.

TEACHER AIDE

Little Persons Christian Daycare
02.2002 - 04.2008
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Created lessons and online testing materials to facilitate remote learning.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented classroom routines to address varying student needs.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.

Sales Associate

Goodwill Industries of the Columbia Willamette
03.1990 - 07.1998
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Franklin High School
05-1989

Skills

  • Bagging expertise
  • Workplace safety
  • Store maintenance
  • Grocery bagging
  • Cart returns
  • Guest greeting
  • Positive attitude
  • Cart collection
  • Efficient and courtesy
  • Customer assistance
  • Complaint resolution
  • Effective communication
  • Bagging proficiency
  • Merchandise stocking
  • Teamwork and collaboration
  • Store cleaning
  • Cart retrieval
  • Product locations
  • Strong work ethic
  • Outgoing and friendly
  • Patience and empathy
  • Cleanliness and hygiene
  • Stocking shelves

Interests

  • Offering time and support to shelters for the homeless, women, and animals
  • Music
  • I enjoy helping others and giving back to the community
  • Gym Workouts
  • Getting involved in local advocacy groups to promote positive change in the community
  • Backpacking and Hiking
  • Volunteering
  • Watching Movies and TV Shows
  • I participate in low-impact exercises to strengthen core muscles
  • Animal Welfare Advocacy
  • Camping
  • Animal Care
  • Volunteering at local animal shelters and rescue organizations
  • Hiking
  • Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
  • I enjoy cooking for friends and family gatherings
  • Volunteer Work
  • Road Trips
  • Homelessness Outreach

training

training through vocational rehabiltation services through employment services and state.

Timeline

Front End Courtesy Clerk,cashier

Kroger
10.2016 - 11.2024

Teacher Aide/floater

Village ChildcareLLC
03.2008 - 06.2015

TEACHER AIDE

Little Persons Christian Daycare
02.2002 - 04.2008

Sales Associate

Goodwill Industries of the Columbia Willamette
03.1990 - 07.1998

High School Diploma -

Franklin High School

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