Bonnie McFarland
Mercer,Pennsylvania
Summary
Collaborative Senior Retail Associate with Number years of experience facilitating unprecedented shopping experiences. Independent problem-solver with dedication to conflict resolution and customer satisfaction. Creative supervisor providing leadership and guidance in upholding robust Covid-19 protocol. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Retail Keyholder
Cosmetic Store
11.2021 - 05.2023
- Balanced cash registers at end of shift and filled out necessary reports.
- Stored security alarm codes and keys and made routine code changes.
- Worked with store manager to create employee schedules.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Opened and closed store at proper times for reliable services.
- Maintained confidentiality and security of sales records and operational reports.
- Performed category maintenance by rotating products according to company product rotation policy.
- Rearranged racks and shelving based on seasonal planograms.
- Utilized product information and sampling to educate customers and assist in product selections.
- Assisted store cashiers during peak sales times.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Researched issues to obtain appropriate answers to customer inquiries.
- Successfully drove new product lines to increase annual profits by Number%.
Education
Diploma -
Mt Eden High
Hayward, CA06.1982
Skills
- Stock Replenishment
- Digital Payments
- POS Transactions
- Inventory Accuracy
- Cash Counting
- Client Needs Assessment
- Guest Experiences
- Flexible Hours
- Merchandise Receiving and Handling
- Service Quality
- Closing Procedures
Timeline
Retail Keyholder
Cosmetic Store
11.2021 - 05.2023
Diploma -
Mt Eden High
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