Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
27
27
years of professional experience
Work History
Quality Auditor
Deceuninck North America
01.2022 - Current
Identified issues of non-compliance and elevated reports to senior personnel.
Educated and oriented employees to improve compliance with quality control protocols.
Completed timely quality reports highlighting deficiencies and recommending corrective actions.
Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.
Inspected raw and in-processed materials to determine quality and any not meeting minimum standards.
Property Manager/Company Owner
Mills Properties
03.2007 - Current
Manage day-to-day business operations.
Enhance operational efficiency and productivity by managing budgets, accounts, and costs.
Oversee business budget planning and administration, accounting functions & purchasing to handle financial needs.
Currently own and manage 4 rental properties
Realtor
Re/Max Preferred Group
08.2013 - 08.2022
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Wrote contracts to outline sales and purchases of properties.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Advised and informed prospective clients on current market activities and conditions.
Asset Manager
JWF Technologies
01.1997 - 05.2013
Coached new hires on company processes while managing employees to achieve maximum production.
Managed office operations.
Responsible for accounts payable, closing out books for month end, purchasing & inventory control.