- Offering time and support to shelters for the homeless, women, and animals
- Volunteering I'm a rape advocate for the women's battered shelter
Bonnie Oehlers
Perrysburg
Summary
Dynamic Store Manager assuring a professional demeanor with a proven track record at Giant Eagle, excelling in team leadership and customer service. Enhanced store profitability at Dollar General through effective inventory management and strategic vendor negotiations. Skilled in coaching and mentoring staff, fostering a collaborative environment that drives performance and engagement. Won numerous awards while working for Sterling's and Circle K.
Overview
8
8
years of professional experience
Work History
Manager
Dollar General Store
06.2006 - 05.2009
- Assisted in daily operations to support team objectives and enhance efficiency.
- Learned company policies and procedures to ensure compliance in all tasks.
- Collaborated with team members to streamline communication processes.
- Maintained accurate records of project progress and resource allocation.
- Participated in training sessions to develop skills and improve performance.
- Managed and motivated employees to be productive and engaged in work.
Store Manager
Sterling Stores Circle K
03.2004 - 06.2005
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Developed promotional displays, driving product visibility and customer engagement.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Implemented employee scheduling systems, improving labor efficiency and coverage.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
Store Manager
Giant Eagle
04.2001 - 06.2004
- Collaborated with suppliers to negotiate favorable terms, enhancing cost management strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
Associate of Arts - Business Administration And Management
Owens Community College
Perrysburg, OHAssociate of Arts - Medical Assisting
Owens Community College
Findlay, OHAssociate of Applied Business - Real Estate
Hondros College
Sylvania, OHSkills
- Exceptional Customer service Skills
- Team leadership
- Time management
- Decision-making
- Task delegation
- Shift scheduling
- Performance evaluations
- Budget control
- Expectation setting
- Coaching and mentoring
- Recruiting and interviewing
- Vendor management
- Competitor research
- Trend analysis
- Disciplinary techniques
- Teamwork and collaboration
- Effective communication
- Problem resolution
- Positive attitude
- Multitasking
- Attention to detail
- Organizational skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20-30 staff members.
- Documented and resolved Internal and external theft which led to increased profit for company.
- Achieved Cleanest store through effectively helping with organizing and marketing displays which increased higher sales.
- Achieved overall inventory levels which increased store profitability by ensuring excellent inventory numbers with accuracy and efficiency.
Interests
Timeline
Manager
Dollar General Store
06.2006 - 05.2009
Store Manager
Sterling Stores Circle K
03.2004 - 06.2005
Store Manager
Giant Eagle
04.2001 - 06.2004
Associate of Arts - Business Administration And Management
Owens Community College
Associate of Arts - Medical Assisting
Owens Community College
Associate of Applied Business - Real Estate
Hondros College
Highest sales Basket in increased sales in the region
By instilling in employees the skills of suggestive selling to customers and the importance of going above and beyond for the customers increased sales baskets more then doubled. Where customers would be spending $7.00 in sales they would eventually be buying $14.00 dollars in product