Bonnie Parga
Amarillo,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Licensed lottery bingo caller
High Plains Bingo
Amarillo, TX
09.2021 - Current
- Monitored player compliance with game rules and regulations effectively.
- Handled customer inquiries and provided assistance as needed during events.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Developed creative themes for special events that attracted more participants.
- Performed general office duties such as filing documents, answering phones and preparing reports.
- Assisted in setup of equipment before each game including chairs, tables, microphones and sound systems.
- Explained rules of the game to new players.
CNA/Elderly Caregiver
Becky Gilmore
Amarillo
05.2023 - 10.2025
- Supported patients with daily living activities, promoting independence and dignity.
- Maintained cleanliness and organization of patient areas, adhering to health standards.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored food intake and output as directed by nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Administered medications under supervision of a licensed nurse.
Dietary kitchen manager/Home Health CNA
Hudson house retirement home
Canyon, Texas
11.2015 - 11.2018
- Developed weekly menu plans based on resident preferences and dietary needs.
- Managed inventory levels to maintain adequate supplies for daily meal service.
- Supervised kitchen staff to ensure optimal food preparation and safety standards.
- Trained new employees on kitchen procedures and food handling techniques.
- Coordinated with suppliers to order fresh ingredients and quality products.
- Implemented sanitation protocols to maintain a clean and safe kitchen environment.
- Conducted regular staff meetings to discuss kitchen operations and address concerns.
- Assisted in budgeting for kitchen expenses to optimize resource allocation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Education
CNA
Vista College Amarillo Texas
Amarillo, TX 01.2016 - 02.2016
Skills
- Customer assistance
- Game regulation enforcement
- Event theme development
- Food preparation management
- Inventory management
- Effective communication
- Problem solving
- Time management
- Punctuality
- Professionalism and etiquette
- Team player attitude
- Cash handling expertise
- Customer service
- Professional demeanor
- Winner payout management
Timeline
CNA/Elderly Caregiver
Becky Gilmore
05.2023 - 10.2025
Licensed lottery bingo caller
High Plains Bingo
09.2021 - Current
CNA
Vista College Amarillo Texas
01.2016 - 02.2016
Dietary kitchen manager/Home Health CNA
Hudson house retirement home
11.2015 - 11.2018