Bonnie Pickett
Summary
Professional and knowledgeable offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
20
20
years of professional experience
Work History
Administrative Secretary
Atlantic Sun Control, Inc
08.2008 - 02.2022
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Supported executive decision-making by preparing agendas, taking minutes during meetings, and distributing relevant information.
- Streamlined communication channels for optimal productivity, coordinating between departments and liaising with external stakeholders.
- Optimized time management with meticulous calendar maintenance, ensuring timely completion of tasks and projects.
- Safeguarded sensitive information by implementing strict confidentiality protocols in the handling of documents and communications.
- Contributed to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.
- Maintained accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
- Expedited travel arrangements for executives by coordinating flights, accommodations, transportation services, and itineraries as needed.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Developed strong relationships with vendors to ensure timely delivery of supplies while effectively negotiating contracts for cost savings initiatives.
- Mastered multi-tasking abilities by effectively prioritizing and managing concurrent projects to ensure timely completion of all assigned tasks.
- Emphasized accuracy and attention to detail with thorough proofreading efforts, ensuring error-free documentation for both internal and external communications.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Conducted research to assist with routine tasks and special projects.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Secretary
Nova Turf Farm
04.2002 - 11.2008
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
Linganore High School
Frederick, MD06.1975
Skills
- Database entry
- Billing and Invoicing
- File Management
- Verbal Communication
- Supply Management
- Document Preparation
- File Organization
- Materials Management
- Correspondence Preparation
- Clerical Support
- Appointment Coordination
- Customer Service
- Data Entry
- Mail Management
- Invoice Processing
- Filing and data archiving
- Billing and coding
Timeline
Administrative Secretary
Atlantic Sun Control, Inc
08.2008 - 02.2022
Secretary
Nova Turf Farm
04.2002 - 11.2008
High School Diploma -
Linganore High School
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