Bonnie Rauch
Hampton,VA
Summary
Versatile professional with a proven track record in financial oversight and administrative excellence, notably at Virginia Cooperative Extension of VA Tech & VSU. Achieved seamless operational improvements and meticulous budget management, demonstrating a confident approach to complex problem-solving and customer service.
Overview
31
31
years of professional experience
Work History
Administrative and Fiscal Assistant
Virginia Cooperative Extension of VA Tech & VSU
Yorktown, VA
10.2023 - Current
- Financial and Budget Oversight: Assist in managing budget allocations and purchasing, with primary responsibility for monthly reconciliations of state funds and 4-H Club accounts
- Monitor account balances, prepare detailed budget reports using Quicken and Excel, and ensure adherence to Virginia Tech University’s financial policies
- Office Management: Efficiently handle scheduling, travel arrangements, financial reconciliations, and report generation to support office operations
- Represent the unit on social media and maintain the York County website
- Coordinate records management, fixed assets, and support Master Gardener Volunteers with marketing, purchases, reimbursements, and background checks
- Maintain compliance with civil rights, records retention, and emergency plans
- Provide exceptional customer service and handle inquiries with professionalism
- 4-H Program Coordination: Manage the 4-H Online database for camper and volunteer enrollment, ensuring background checks and compliance
- Oversee the 4-H camp enrollment process, including fee management, camp materials preparation, and information packets for parents
- Organize camp logistics, including t-shirts, name tags, and camp booklets, ensuring a smooth and well-organized camp experience
- Human Resources Support: Manage confidential information in line with university policies, assist with hiring paperwork, and perform I-9 verifications, ensuring compliance and accuracy in employment functions
Freelance Photographer
BonsEye Photos
Hampton, VA
01.2010 - Current
- Company Overview: Creating unique, personalized photographic letter-art gifts as well as specializing in landscape, architectural and portraiture photography
- Website: www.bonseyephotos.com
- Creating unique, personalized photographic letter-art gifts as well as specializing in landscape, architectural and portraiture photography
- Website: www.bonseyephotos.com
Recruiting Coordinator
Lee Group Search
Newport News, VA
01.2023 - 08.2023
- Effectively train recruiters on proprietary software platforms for candidate searches and candidate campaign procedures, ensuring a recruiting process that produced highly skilled, executive-level candidates
- Develop department workflows and SOP’s utilizing Tango software
- Create an environment for sales growth by providing administrative support to the Executive Search team
- Department expert in CRM software support and project management, effectively tracking all client jobs for recruiting team and ensuring all jobs remain on track
Research Associate
Lee Group Search
Newport News, VA
05.2022 - 01.2023
- As Research Associate, utilize multiple online resources to source potential recruits for high-level, executive and technical permanent roles
Executive Assistant
Liz Moore & Associates
Newport News, VA
11.2021 - 05.2022
- Provide agents with support on license expirations, transfers and activations, as well as ensure all Continuing Education requirements are met and up-to-date through DPOR (Virginia Department of Professional and Occupational Regulation)
- Utilizing the REIN network and Excel, provide detailed spreadsheets with market stats, including price trends and variance by month and year to keep agents on track with current market trends, equipping them to navigate the real estate market effectively
- Process agent sales and commission numbers for monthly sales meeting awards as well as yearly sales reports and commission totals
- Work closely with VPAR (Virginia Peninsula Association of Realtors) for annual OSC (Outstanding Salesmanship Awards Club) to ensure proper recognition of all award-winning agents
- Ensure the seamless production of the annual Agent Oscars event by using spreadsheet analysis to track sales, commissions and top achievers’ numbers and procure and process all applicable awards, certificates and trophies (approximately 240 awards)
- Cross reference, account for and set up all awards for the ceremony
- Assist the accounting department with monthly credit card reconciliation and the allocation of invoices from vendors
- Assist with data entry of new property listings and closing paperwork into CRM software
- Ensure the upkeep and maintenance of the building with contracted vendors
Author Relations Manager
Morgan James Publishing
Remote
09.2017 - 05.2022
- Project manager / liaison overseeing all aspects of the book production process for all assigned authors (anywhere from 15-30 at any given time)
- Provide manuscript and content review to ensure the manuscript meets publisher standards and design spec requirements
- Allocate Library of Congress control numbers and ISBNs
- Ensure an expedient, seamless transformation of manuscript to published book by coordinating and communicating efficiently between the author, designers and printing-house to ensure the best possible end product for the author
Non-profit Volunteer
Hampton, VA
01.2005 - 01.2018
- Provide administrative and organizational support
- Design and create promotional marketing materials for special events
- Photography for special events
- Organize entertainment
Shift Supervisor
Starbucks
Hampton, VA
07.2010 - 07.2011
- Certified barista, supervising all store operations and barista deployment ensuring the most profitable and seamless shift possible
- Meticulous cash handling of safe counts, till counts and till drops
- Effectively reduced profit loss with detailed, carefully prepared food orders, inventory processes, stocking, and tracking of food mark-outs
Office Manager
Ben & Jerry’s / Green Mountain Coffee
Yorktown, VA
05.2007 - 01.2010
- Developed and implemented store inventory and ordering procedures and protocols enabling the creation and execution of actions that drove increased revenues and margins, dramatically reducing loss, and increasing employee productivity
- Effectively managed store inventory, ordering, and sales trends utilizing Excel and QuickBooks
- Managed employee records and timekeeping, processed monthly sales tax reports and filed property taxes
Desktop Publisher
AH Environmental Consultants
Newport News, VA
03.2001 - 08.2001
- Format and assemble detailed engineering presentations, reports and proposals utilizing Microsoft Office Suite
Administrative Assistant – Facilities Department
Ferguson Enterprises, Inc.
Newport News, VA
06.1998 - 02.2001
- Developed and maintained dynamic inventory tracking database using Microsoft Access, drastically reducing man-hours spent on inventory tracking
- Purchas all inventory stock for the store fixture warehouse and tracked purchase orders for 700+ locations
- Code and process all department invoices and purchase orders
Data Conversion Operator
United States Postal Service Remote Encoding Center
Newport News, VA
11.1997 - 08.1998
- Decipher and manually enter mail pieces unreadable by the automated computer
- Maintain stringent quota of 98% accuracy and 1,500 keystrokes per hour
Leasing Administrator and Marketing Assistant
Hamner Development Company
Newport News, VA
11.1997 - 06.1998
- Prepare, track, maintain and execute all lease documents as well as lease summaries and permanent files for lease transactions ensuring all paperwork for customers is completed promptly and efficiently
- Maintain all corporate marketing and collateral materials for all projects exclusively leased by Hamner
- Produce marketing packages and quarterly inventory update packages for effective marketing to the local market
- Primary responsibility for advertising and special events to effectively promote the company brand
Manager, Prepaid and Hospitality Services
Eastern Telecom International
Newport News, VA
06.1994 - 10.1997
- Primary responsibility for all aspects of maintaining customer base for Prepaid Long Distance Program
- Primary on-call person for all prepaid card service problems 24/7
- Maintained Prepaid phone system and database, requiring extensive two-week training in Provo, UT
- Tracked all long-distance usage and generated bills for customers
- Calculate and generate Account Executive commissions
- Responsible for troubleshooting any problems with prepaid phone system
- Generate PIN numbers for prepaid phone cards and set up phone numbers in phone system for prepaid long-distance service
- Maintain and order all marketing and collateral materials for prepaid program
Customer Service Representative
Eastern Telecom International
Newport News, VA
06.1994 - 10.1997
- Provide impeccable customer service to long distance phone service customers
- Assist with billing questions, phone service options and service issues
- Assist payphone and hotel hospitality customers with billing questions and making calls
Education
Interior Design
Virginia Tech
BlacksburgAssociate of Science - Business Administration and Management
Christopher Newport University
Newport News, VASkills
- Internal auditing
- Invoice processing
- Financial software proficiency
- Expense tracking
- General ledger maintenance
- File and database management
- Month-end documentation
- Fund accounting
- Administrative support
- Strong communication skills
- Month-end reports
Affiliations
- Photographer
- Singer
Websites
Timeline
Administrative and Fiscal Assistant
Virginia Cooperative Extension of VA Tech & VSU
10.2023 - Current
Recruiting Coordinator
Lee Group Search
01.2023 - 08.2023
Research Associate
Lee Group Search
05.2022 - 01.2023
Executive Assistant
Liz Moore & Associates
11.2021 - 05.2022
Author Relations Manager
Morgan James Publishing
09.2017 - 05.2022
Shift Supervisor
Starbucks
07.2010 - 07.2011
Freelance Photographer
BonsEye Photos
01.2010 - Current
Office Manager
Ben & Jerry’s / Green Mountain Coffee
05.2007 - 01.2010
Non-profit Volunteer
01.2005 - 01.2018
Desktop Publisher
AH Environmental Consultants
03.2001 - 08.2001
Administrative Assistant – Facilities Department
Ferguson Enterprises, Inc.
06.1998 - 02.2001
Data Conversion Operator
United States Postal Service Remote Encoding Center
11.1997 - 08.1998
Leasing Administrator and Marketing Assistant
Hamner Development Company
11.1997 - 06.1998
Manager, Prepaid and Hospitality Services
Eastern Telecom International
06.1994 - 10.1997
Customer Service Representative
Eastern Telecom International
06.1994 - 10.1997
Interior Design
Virginia Tech
Associate of Science - Business Administration and Management
Christopher Newport University
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