- Gardening
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Watching Movies and TV Shows
- I like working with my hands and fixing things
- DIY and Home Improvement
- I enjoy cooking for friends and family gatherings
- Fashion and Style
- Woodworking
Bonnie Roberge
RESIDENTIAL
Jackson,MI
Summary
Dynamic General Office Assistant with a proven track record at the State of Michigan Department of Corrections, excelling in client support and data input proficiency. Enhanced office efficiency through streamlined processes and effective communication, ensuring confidentiality and fostering a collaborative environment. Committed to delivering exceptional service and maintaining organized documentation.
Overview
39
39
years of professional experience
Work History
General Office Assistant
State Of Michigan Department Of Corrections
03.1987 - 01.2026
- Actively participated in team meetings, contributing ideas for process improvements or problem-solving strategies in the workplace setting.
- Assisted with financial recordkeeping tasks such as processing invoices or reconciling expense reports for submission to accounting departments.
- Streamlined administrative processes for increased productivity and reduced time spent on repetitive tasks.
- Handled sensitive information discreetly while maintaining confidentiality at all times during daily tasks.
- Collaborated with team members to ensure smooth office operations and maintain a positive work environment.
- Enhanced office efficiency by organizing and maintaining a comprehensive filing system.
- Facilitated daily mail distribution among employees while also managing outgoing packages using appropriate shipping methods.
- Performed data entry tasks efficiently, ensuring accuracy of information entered into databases or spreadsheets.
- Provided exceptional customer service, effectively addressing inquiries and resolving issues related to office operations.
- Managed incoming calls and emails, directing them to appropriate personnel for prompt responses.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Assisted with onboarding of new employees.
Education
High School Diploma -
Jackson High
Jackson, MI 05.2001 -
Skills
Customer service
Data entry
File organization
Verbal communication
Document management
Scheduling appointments
Document scanning
Administrative support
Calendar management
Supply restocking
Proofreading documents
Positive attitude
Verbal and written communication
Mail handling
Valid Driver's license
Appointment scheduling
Inventory tracking
Filing and data archiving
Mail management
Office supply management
Organizing and categorizing
Strong problem solver
Proofreading
Prioritizing work
Interests
Timeline
High School Diploma -
Jackson High
05.2001 -
General Office Assistant
State Of Michigan Department Of Corrections
03.1987 - 01.2026