Bonnie Selfridge
Roebling,NJ
Summary
Highly efficient clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Clerk
Unclaimed Property Division
11.2022 - Current
- Opening mail and carefully looking through it and then matching it with its correct claim number and scanning it in to the system
- Utilizing the UPA KAPS System to look up/ and or create claims, Reports, Receipts
- Receiving and reviewing Levys, then scanning in the new ones into the system
- Using unclaimed property KAPS System to search for property belonging to claimants and initiate claim
- Determine which documents are needed for claim, once all documents are received, pass to claim investigator for review
- Receiving and sending out foreign checks by foreign certified mail
- Receiving check tracers to send to higher ups to check status of sent out checks
- Receiving and logging Nearly Penco Checks and mailing them out to whom they need to be sent to
- Emailing and Calling for reports, walking them through the steps of how to upload reports if they need it
- Creating manual/ tangible receipts when needed
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone or email to provide information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Deli Clerk
Brunchables
01.2022 - 11.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Offered product samples to customers, generating additional sales through taste-testing.
Seasonal Fedex Delivery Driver
Always On Point
08.2021 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Warehouse Associate
Amazon
06.2021 - 08.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Inventory Associate
Carvana
02.2021 - 06.2021
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
- Responsible for locating, Moving and staging vehicles
- Use of carvana inventory technology to locate vehicles
- Responsible for visual inspection of vehicle integrity and reporting damage to management
Child Caregiver
Kiddie Academy
02.2016 - 09.2019
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Taught children to organize toys, wash hands, and share by leading by example.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
Education
High School Diploma -
Haddon Heights Jr-Sr High School
Haddon Heights, NJ06.2013
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Filing systems
- Database entry
- Prioritization
- Database Management
- Research
- Mail handling
- Mail Sorting
- Driver correspondence
- Attention to Detail
- Customer Communication
- Flexible and Adaptable
- Microsoft Office
- Data Entry
Timeline
Clerk
Unclaimed Property Division
11.2022 - Current
Deli Clerk
Brunchables
01.2022 - 11.2022
Seasonal Fedex Delivery Driver
Always On Point
08.2021 - 01.2022
Warehouse Associate
Amazon
06.2021 - 08.2021
Inventory Associate
Carvana
02.2021 - 06.2021
Child Caregiver
Kiddie Academy
02.2016 - 09.2019
High School Diploma -
Haddon Heights Jr-Sr High School
Similar Profiles
Jennifer SalsmanJennifer Salsman
Administrative Specialist III at Kentucky Unclaimed Property DivisionAdministrative Specialist III at Kentucky Unclaimed Property Division
DANITA L. ELLISDANITA L. ELLIS
Tax Auditor at State of Delaware, Department of Finance / Office of Unclaimed PropertyTax Auditor at State of Delaware, Department of Finance / Office of Unclaimed Property
Corbin DubykCorbin Dubyk
Maintenance Technician at Access Property Development (Division of Sentinel Storage)Maintenance Technician at Access Property Development (Division of Sentinel Storage)