Summary

Overview

Work History

Education

Skills

Timeline

Bonnie Smith

Pueblo,CO

Summary

I have always worked in the customer service industry. I enjoy engaging and interacting with the customers to make their experience enjoyable and help solve any problems.

I am retired and would love to work in an atmosphere that i can be uplifting to not only the older generation but the younger group too, as they can look up to someone that is aging but still active and happy and enjoying life.

Being a pphotographer for so many years, i am adept at transforming moments into lasting memories, I leveraged my expertise in costume service, digital photography and photo editing at Creating Memories Photography to elevate visual storytelling. With a knack for client communication and a proactive approach to problem-solving, I consistently enhanced client satisfaction and studio reputation, showcasing a unique blend of technical prowess and interpersonal skills.

Overview

years of professional experience

Work History

Photographer /Owner

Creating Memories Photography

01.2007 - Current

Planned and prepared for on-location and studio shoots.
Photographed high-quality images for various print and digital projects.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Digitally edited photos to enhance appearance.
Edited, toned, captioned, and uploaded photographs for publication.
Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Offered image proofs to help clients choose best photos from shoot.
Facilitated printing of images for client's portfolio.
Monitored trends in photography to stay current in industry.
Managed team of photographers for special projects.
Selected and set up appropriate props, backdrops, and lighting.

Cruise Photographer

Holland American Line

06.2024 - 09.2025

Planned and prepared for on-location and studio shoots.
Photographed high-quality images for various print and digital projects.
Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Was the top Iris Photographer in the fleet. Took pictures of passengers Iris and created magical art for them to take home.
Digitally edited photos to enhance appearance.
Offered image proofs to help clients choose best photos from shoot.
Took photos from different angles and perspectives to capture perfect images.
Utilized various types of camera equipment to capture best possible shots.
Customer service and quality of service was always top priority

Sales Associate

Walmart

06.2021 - 06.2024

Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Answered customer questions about sizing, accessories, and merchandise care.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Built relationships with customers to encourage repeat business.
Stocked merchandise, clearly labeling items, and arranging according to size or color.

Photographer

Auction House

11.2020 - 06.2021

Photograph items for sale for auction house
Customer service and sales

Receiving Clerk

Badger Mining

04.2018 - 04.2020

Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Double-checked cargo inventories and documentation for accuracy.
Unloaded pallets and deliveries and organized products in warehouse.
Regularly reviewed invoices and double-checked orders.
Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Double checked records, daily reports, and inventory transactions to identify and correct variances.
Compared shipping orders and invoices against contents received to verify accuracy.
Monitored and managed stock levels of goods to verify availability of products.
Properly labeled and stored goods in safe area to provide identification and avoid losses.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Utilized forklift to transport pallets of goods to and from warehouse.
Collaborated with other departments to resolve potential incoming shipment issues.
Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Communicated with vendors and suppliers to verify timely delivery of goods.

Office Manager

Erin Oil Co

01.2004 - 06.2007

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Developed detailed plans based on broad guidance and direction.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Launched quality assurance practices for each phase of development
Managed senior-level personnel working in marketing and sales capacities.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Successfully managed budgets and allocated resources to maximize productivity and profitability.