Bonnie Spooner
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Scheduling Logistics Coordinator
The Royal Standard
06.2022 - Current
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Dental Insurance Coordinator
Center Point Dental Group
01.2021 - 06.2022
- Handled account payments and provided information regarding outstanding balances.
- Audited and corrected billing and posting documents for accuracy.
- Verified insurance and communicated coverage to staff and patients.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Filed and tracked insurance claims and communicated claims status to patients.
Dental Insurance Coordinator
Complete Dental
04.2019 - 01.2021
- Obtained prior authorization and precertification for outpatient procedures.
- Filed and tracked insurance claims and communicated claims status to patients.
- Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
- Generated, posted and attached information to claim files.
Dental Assistant
Clairmont Smiles
08.2016 - 04.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Took dental images following strict patient protection rules, applying lead aprons.
Education
Alabama State License - Real Estate
The CE Shop
Hoover AL 12.2023
Alabama Certificate - Dental Assisting
Tri State Institute
Birmingham, AL04.2008
Skills
- Problem-Solving
- Transportation Management
- OSHA Compliance
- Purchase Orders
- Administration and Bookkeeping
- Accounting Principles Knowledge
- Shipment Coordination
- Materials Handling
- Customer Service
- Reports Generation
Timeline
Scheduling Logistics Coordinator
The Royal Standard
06.2022 - Current
Dental Insurance Coordinator
Center Point Dental Group
01.2021 - 06.2022
Dental Insurance Coordinator
Complete Dental
04.2019 - 01.2021
Dental Assistant
Clairmont Smiles
08.2016 - 04.2019
Alabama State License - Real Estate
The CE Shop
Alabama Certificate - Dental Assisting
Tri State Institute
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