Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Bonnie Squires

Gloversville

Summary

Dynamic professional with extensive experience as Owner of AB Construction and Restaurant Manager at Cohoes Bar and Grill. Proven expertise in customer relationship management and event planning, successfully enhancing client engagement and satisfaction. Skilled in vendor management, ensuring quality supplies while fostering strong partnerships. Committed to operational excellence and compliance in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Owner

AB Construction
Gloversville
01.2008 - Current
  • Managed daily operations to ensure smooth workflow and efficient service delivery.
  • Developed business strategies to enhance customer engagement and satisfaction.
  • Established vendor relationships to secure quality supplies at competitive prices.
  • Trained staff on customer service protocols and operational procedures.
  • Maintained relationships with existing clients by providing superior customer service.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Organized events such as trade shows and conferences.

Restaurant Manager

Cohoes Bar and Grill
Cohoes
01.2002 - 12.2007
  • Managed daily restaurant operations to ensure smooth service and customer satisfaction.
  • Trained and supervised staff on food safety and service protocols.
  • Oversaw inventory management to maintain stock levels and reduce waste.
  • Implemented promotional events to enhance guest experience and engagement.
  • Coordinated with kitchen staff to ensure timely food preparation and delivery.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Resolved conflicts among employees in an effective manner.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Inspected dining and serving areas for cleanliness and proper setup.

Education

GED -

Columbia High School
East Greenbush, NY
07-1992

Skills

  • Customer relationship management
  • Vendor management
  • Event planning

Affiliations

  • I have owned 2 restaurant/bars that were very successful and I am a people person with impeccable cleaning and greeting skills.

Timeline

Owner

AB Construction
01.2008 - Current

Restaurant Manager

Cohoes Bar and Grill
01.2002 - 12.2007

GED -

Columbia High School

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