Results-driven professional that provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service with excellent communication skills and customer service.
Overview
25
25
years of professional experience
Work History
Independent Insurance Agent
Aflac
02.2023 - Current
Prepared and reviewed insurance applications to verify compliance with regulations.
Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Investigated and processed claims swiftly to keep customers satisfied.
Responded to customer calls swiftly to resolve issues and answer questions.
EXECUTIVE SALES REPRESENTATIVE
GLAXOSMITHKLINE
11.2005 - 08.2010
Educate physicians and pharmacists in hospitals, teaching institutions, and private office.
Recipient of Winner Circle 1st place award (Northeast) December 2009
5th place in Nation
Design innovative speaker programs for physicians, pharmacists, and nurses
Recipient of 'Spirit Award' October 2007, November 2008, March, Sept, Dec 2009
Recruited local physicians to be used as thought leaders to facilitate discussion amongst peers
Worked collaboratively with counterparts to increase market share
Participated on migraine advisory board for new product launch
Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
Built relationships with customers and community to promote long term business growth.
Contributed to team objectives in fast-paced environment.
Set and achieved company defined sales goals.
Attended monthly sales meetings and quarterly sales trainings.
Created sales proposals and delivered presentations to high-level decision-makers.
ACCOUNT MANAGER
VISITING NURSE REGIONAL HEALTHCARE SERVICES
09.2003 - 11.2005
Responsible for Marketing Home care services to new and existing accounts.
Develop Marketing plans to determine strategies and a timeline for identifying target markets prospective companies.
Generate new business and identify opportunities for sales growth.
Build and maintain positive relationship with customers.
Gather and monitor competitive information, industry trends and/or changes.
Assisted in coordination of all marketing events, i.e conferences, fundraisers and seminars.
Assist in development of new programs.
Work closely with many different inter-agency groups to collaboratively function in the community.
Contributed to team objectives in fast-paced environment.
Achieved or exceeded company-defined sales quotas.
PRIVATE FINANCIAL RERESENTATIVE
ALLIED IRISH BANK
03.2002 - 09.2003
Business development, arrange to meet prospective clients to sell the bank as a leader in personal professional service.
Ensure proper compliance including monthly audits, banking secrecy act, money laundering, and 'know your customer' programs.
Sell bank products to existing customers.
Special projects assigned by management.
Sales Director, Patient Education
Laser One
07.1999 - 09.2001
Recruit physicians for new laser center.
Manage sales and administrative departments of Laser Vision Center.
Maintained a 95% sales conversion consecutively for 52 weeks.
Analyzed reports to ensure that monthly goals were obtainable and reached.
Established policies and procedures for center and continuously worked to make the center run efficiently through a company expansion.
Conducted training sessions for management of new center.
Education
BACHELORS OF SCIENCE - BUSINESS ADMINISTRATION -
COLLEGE OF STATEN ISLAND
Skills
Organizational skills
Professionalism
Goal-oriented mindset
Problem-solving abilities
Strong communication
Client relationship management
Self-motivation
CRM Software
Client Account Management
Licensed Insurance Agent
Leadership Experience
2017-present - President of Roseland HSA
2014 -present Girl Scouts of Heart of NJ Junior Troop leader #20738 and #21108
2012- 2016 - Administrative V.P. of International Moms Club, Rockaway NJ Chapter