Dynamic and observant professional with a rich background spanning nail technology, customer service, and quality control. Excelled at Trim Masters Inc., enhancing production standards and client satisfaction. Known for exceptional people skills and a keen eye for detail, consistently exceeding targets through energetic and friendly interactions. Skilled in both client relations and process optimization.
Hi, I’m
Bonnie Thompson
Elizabethtown,KY
Summary
Work History
Owner Operator Independent
Nail Technician
Job overview
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Recorded weekly supply and inventory needs and made regular orders for replenishment.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Oversaw schedule to manage appointments of new and existing clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Offered advice and recommended products to improve and maintain nails.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Established strong client relationships through exceptional customer service and communication skills.
- Cleaned and sanitized tools and equipment before each client.
Etown Swim and Fitness
Front Desk Coordinator
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Collaborated with team members to address guest needs and ensure seamless operations.
Trim Masters Inc. Bardstown, Kentucky
Production /quality Control
Job overview
- Evaluated and adjusted process control plans, ensuring that quality standards were consistently met across all stages of production.
- Coordinated with cross-functional teams such as Quality Control, Maintenance, and Logistics for smooth production flow.
- Consistently met or exceeded production targets, maintaining high levels of accuracy and quality control.
- Coordinated with other departments such as Quality Control and Materials Management to ensure seamless workflow throughout the entire production process.
Shoneys Elizabethtown Ky.
Waitress / Head
Job overview
Education
Elizabethtown Community And Technical CollegeElizabethtown, KY
None from Computer 101
University Overview
Skills
*Excellent people skills
* Observant
* Clear speaker
* Loving person
* People skills
* Productive
* Energetic
* friendly
Languages
English/Sign Lanuage
Elementary
Timeline
Nail Technician
Owner Operator Independent
Front Desk Coordinator
Etown Swim and Fitness
Production /quality Control
Trim Masters Inc. Bardstown, Kentucky
Waitress / Head
Shoneys Elizabethtown Ky.
Elizabethtown Community And Technical College
None from Computer 101
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