Bonnie Togans-Scherrer
Harrisburg,PA
Summary
Experienced security supervisor with over 3 years of dedicated service, ensuring the utmost security and supervision for valuable corporate assets. Recognized for exceptional attendance, clean criminal history, and a strong credit rating. Currently seeking a low-stress position to supplement retirement income. Diligent and collaborative facilitator, adept at coordinating comprehensive security systems, training personnel, and implementing preventive measures. Known for excelling in providing practical on-the-job training to both new and existing security staff.
Overview
45
45
years of professional experience
Work History
LEAD SECURITY PROFESSIONAL
ALLIED UNIVERSAL
01.2022 - 11.2024
- Current position responsibilities are monitoring Genetec 5.9 camera systems, tracking all badged entries, maintaining, and documenting UPS, Fed-Ex and general supply dock deliveries
- Coordinating access for large CVS group meetings, setting up new hire badges for CVS/Aetna and Allied employees, and profile, required system access, and training of all Allied new hires
- Responsible for ensuring adherence, procedural documentation, and security provisions for restricted areas: Virtual Database Center, PC Build Room, PHI, PMI mailrooms, storage lockups
- Also, responsible for execution of transfer/tracking of database and PC equipment to and from facility
- Am seeking other employment per site is closing with tentative end date of 10/31/2024.
- Self-motivated, with strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in team environment.
- Organized and detail-oriented with strong work ethic.
REINSTATMENT ANALYST
PHEAA
10.1989 - 01.2018
- During tenor @ PHEAA, transitioned to several different areas where problematic backlogs had occurred
- In all instances, issues were alleviated within 6 months
- Initially, served as default prevention telephone rep, billing clerk and skip tracing agent (5+ years)
- 1989 to 1994 Asset Maintenance Department
- Promoted to lead position on CURE team
- Reinstatement of guarantee strategy/analysis group newly created in effort to minimize/obliterate liability and/or potential penalties on non-productive assets to regain their Right of Guarantee/Claim Eligibility status
- (15+ years)
- 1994 to 2011 Risk Assessment/Liability Analysis Department
- Promoted to Postsecondary School Liaison, special allowance (pending claims only) adjustment administrator, and records management coordinator for uninsured loans based on documentation unavailability
- 2011 to 2018 Guarantor Insurer Relations Department.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
MEDICAL CODING/Insurance Billing Clerk
BLUE SHIELD/BLUE CROSS
11.1979 - 03.1981
- Processed medical claims for payment.
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding company's reputation for professionalism in handling personal data.
- Maintained high levels of accuracy in data entry, minimizing discrepancies in billing and customer accounts.
Education
High School Diploma -
Susquehanna High School
Susquehanna Township, Pa06.1977
Skills
Awarded many meritorious/work ethic/attendance awards
- Certificates of Excellence
- Retired in excellent standing January 2018 after 29 1/2 years of service
- Billing
- Bookkeeping
- File Management
- Data Entry
- Adjustment Processing
- Research Analysis
- Typing Speed 50-60 wpm
- Word, Excel, Power Point, Graphics, Copier (fax, hold queues, scanners, and Brother printer functions)
- Security Protocol Adherence
- Genetec 59 Camera Systems
Emergency Response
Risk Assessment
CCTV experience
Daily incident reporting
Physical Security
Incident Response
Security camera monitoring
Punctuality
First Aid Training
Websites
Volunteer Experience
Learned/Trained from the bottom up in all positions held. Experience and job performance allowed me to be promoted rather than having earned a degree. I am no longer seeking a leadership position or "career driven" atmosphere. Thank you sincerely for your consideration and… Have a splendid day!
Timeline
LEAD SECURITY PROFESSIONAL
ALLIED UNIVERSAL
01.2022 - 11.2024
REINSTATMENT ANALYST
PHEAA
10.1989 - 01.2018
MEDICAL CODING/Insurance Billing Clerk
BLUE SHIELD/BLUE CROSS
11.1979 - 03.1981
High School Diploma -
Susquehanna High School
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