Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bonnie Tucker

Long Beach,WA

Summary

Dynamic Fresh Assistant Store Lead at Fred Meyer with a proven track record in optimizing store operations and enhancing customer satisfaction. Skilled in staff training and development, I effectively manage scheduling and employee engagement, driving teams to exceed sales goals while maintaining high standards of service and safety.

Highly motivated retail professional prepared for leadership roles. Extensive experience in managing store operations and driving sales to meet business goals. Known for fostering team collaboration and adapting to dynamic retail environments. Skills include inventory management, customer service, and staff training.


Overview

20
20
years of professional experience
1
1
Certification

Work History

Fresh Assistant Store Lead

Fred Meyer
01.2020 - Current
  • Oversee the eight fresh departments within Fred Meyer.
  • Write effective schedules to manage proper staffing to help minimize overtime within these departments.
  • Work with the managers to enure we hit shrink goals while reaching sales goals.
  • Training managers to train teams to ensure better customer service.
  • Maintaining standards throughout each department.
  • Work with managers to optimize inventory management processes, reducing stock discrepancies and improving product availability for customers.
  • Enhancing customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Work with each manager to ensure weekly sales plans are being followed.
  • Follow up on secret shops to ensure great customer service is being meet.


Fred Meyer

Fred Meyer
01.2006 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.

Education

GED -

Clastop Community College
Astoria, OR

Skills

  • Store operations
  • Staff training and development
  • Scheduling and time management
  • Goal setting and achievement
  • Employee coaching
  • Policies and procedures
  • Customer service
  • Problem-solving
  • Employee engagement
  • Team leadership
  • Verbal and written communication
  • Team building and leadership

Certification

Graduated form from Store Manger Program though Fred Meyer.

Timeline

Fresh Assistant Store Lead

Fred Meyer
01.2020 - Current

Fred Meyer

Fred Meyer
01.2006 - 01.2020

GED -

Clastop Community College

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