BONNIE VINCENT
DALLAS,tx
Summary
Driven and dedicated professional seeking an opportunity to gain valuable knowledge and experience in any career path. With an unwavering work ethic and a strong desire to continuously learn, eager to contribute skills and expertise. Preference for manual labor to truly earn paycheck, showcasing commitment and dedication to hard work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mechanic
K1Speed Indoor Kart Racing
11.2024 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance and brake jobs to preserve performance and reliability of vehicles.
Transmission Mechanic
PATC
08.2023 - 10.2023
- Began doing transmission R & R Within a week was promoted to shop foreman
- Within the short time I was there, managed to turn shop morale around and drastically improve our production and overall customer reviews 70%
- Implemented safety protocols to minimize workplace accidents and maintain a safe working environment.
- Addressed warranty claims professionally and efficiently, resolving disputes while maintaining strong client relationships.
- Assisted customers in understanding their vehicle''s needs through clear explanations and recommendations for repair or replacement options.
- Contributed to a positive shop atmosphere by demonstrating a strong work ethic and leading by example.
- Increased repeat business through exceptional customer service and communication skills.
- Streamlined workflow by organizing tools, equipment, and workspace for optimal productivity.
Shop Tech
Landers Dodge/Chrysler Jeep/Ram
07.2023 - 08.2023
- Performed customer pay and warranty repairs, performed fluid exchanges and services
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Service Tech/Team Lead
Rountree Ford & Lincoln (Group 1 Auto)
04.2019 - 05.2023
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels
- Enhanced overall team performance by providing regular coaching feedback, and skill development opportunities
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations
- Managed risks and mitigated potential issues through proactive planning, monitoring and timely decision making
- Promoted a positive work environment by fostering teamwork, open communication and employee recognition initiatives
- Optimized resource allocation by analyzing team member skills and project requirements resulting in increased efficiency
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
HVAC Apprentice
Johnson Controls Local 141
03.2018 - 12.2018
- Performed routine maintenance on commercial businesses and diagnosed repaired ac systems
Lube Technician Team Lead
King's Huy Exxon & Car Care Center
01.2013 - 03.2018
- Began in shop as lube tech with no experience
- In three years became one of the top techs in our shop
- Within two years became shop manager
Security Guard
DiamondJacks Casino & Resort
03.2011 - 01.2013
- Patrolled gaming boat, dining areas, hotel and perimeter for any suspicious activity
- Assisted guests to their vehicles etc
Education
community college - Criminal Justice
Bossier Parish Community College
Bossier City, LA01.2013
Technical school - Drafting and design
NWLTC
Minden, LA01.2010
GED -
Webster Parish Achievement Center
Minden, LA01.2004
Skills
- Automatic Transmission Knowledge
- Preventative Maintenance
- Seal Replacement Techniques
- Diagnostic Equipment Usage
- Mechanic Experience
- Suspension
- Brake Repair
- Vehicle Maintenance
- Oil Change
- Automotive repair
- Communication skills
- Organizational skills
- Computer skills
- Inventory control
- Management
- Supervising experience
- Transmissions
- Refrigeration
- Mechanical Knowledge
- Landscape Maintenance
- Service Technician Experience
- Front desk
- Horticulture
- Valet parking
- Security
- Maintenance and repairs
- Troubleshooting skills
- Hand and power tools
- Engine repair
- Preventive Maintenance
Accomplishments
Completed required training to become certified in warranty work and achieved chassis master tech status through STARS training at FORD dealer
Certification
- EPA Certification, 01/01/18, Present, My ESCO institute approved EPA UNIVERSAL certification never expires, but also doesn't have an issue date. I do, however, have a certificate number. 977840614220
- Ford Certification, 01/01/19, Present, I was enrolled in several required classes and passed post testing, accruing several FoMoCo required certifications. I have a lot of certs printed for my own records but any Ford shop with access to STARS can retrieve them also. I achieved chassis master tech status in about four years time.
Personal Information
- Willing To Relocate: Dallas-Fort Worth, TX
- Authorized To Work: US for any employer
Languages
English
Native or Bilingual
Timeline
Mechanic
K1Speed Indoor Kart Racing
11.2024 - Current
Transmission Mechanic
PATC
08.2023 - 10.2023
Shop Tech
Landers Dodge/Chrysler Jeep/Ram
07.2023 - 08.2023
Service Tech/Team Lead
Rountree Ford & Lincoln (Group 1 Auto)
04.2019 - 05.2023
HVAC Apprentice
Johnson Controls Local 141
03.2018 - 12.2018
Lube Technician Team Lead
King's Huy Exxon & Car Care Center
01.2013 - 03.2018
Security Guard
DiamondJacks Casino & Resort
03.2011 - 01.2013
Technical school - Drafting and design
NWLTC
GED -
Webster Parish Achievement Center
community college - Criminal Justice
Bossier Parish Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridSimilar Profiles
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