Bonnie Williams
Hopewell,NJ
Summary
Administrative Support Professional with 5+ years of experience in high-stakes environments. Utilize Microsoft Office, Adobe, and Google platforms. Proven skills in many forms of communication, including 8+ years of customer service experience in retail and hospitality environments. Utilize spreadsheets to complete tasks promptly. Successfully managed more than 40 events for an Ivy League University.
Overview
28
28
years of professional experience
Work History
Administrative Assistant II
Hackensack Meridian Health East Mountain School
08.2019 - 06.2025
- Maintain confidentiality regarding students and staff.
- Initiate and manage new projects and assignments to support the school’s efficiency.
- Process 50-65 monthly invoices and field incoming communications to the school.
- Spearheaded a process change that led to consistency with monthly attendance.
Per Diem Event Manager
Princeton University
09.2017 - 08.2019
- Worked with student event organizers and volunteers.
- Completed special projects such as entering surveys into the database.
- Assisted with any safety or security issues and crowd control.
- Entered Campus Club events into the reservation system.
Virtual Assistant
Self-Employment
03.2017 - 07.2019
- Assisted individuals and small businesses with administrative needs.
- Supported a Financial Planner who managed multi-million dollars in assets by doing her administrative work.
- Interacted with the clients and the wealth management team via all modes of communication.
- Handled bookkeeping duties by monitoring expenses for a small technology start-up company.
Data Collection Coordinator
J. Knipper and Company
01.2015 - 03.2017
- Verified whether Practitioners could receive pharmaceutical drug samples.
- Utilized state websites to confirm the efficacy of practitioner license numbers.
- Responsible for adhering to client business rule requirements for designated accounts, including timelines.
Sample Management Coordinator
J. Knipper and Company
04.2014 - 01.2015
- Interacted with field managers and sales representatives on issues about Sample Management via phone/email.
- Completed clerical duties, including filing, transaction reports, email processing, and voicemail collection.
- Responsible for escalation process, status reports, discrepancy reports, and additional reports required for designated accounts.
Sample Management Analyst
J. Knipper and Company
04.2013 - 03.2014
- Ensured that sales representatives were following guidelines and requirements of government agencies.
- Supported sample reconciliation process for designated accounts according to Standard Operating Procedures and client business rules.
- Responsible for adhering to client business rule requirements for designated accounts. Including timelines, returning phone calls/call log usage, escalation process, status reports, discrepancy reports, and additional reports required by assigned accounts.
Education
Bachelor of Arts - Hospitality Business
Michigan State University
East Lansing, MI05.1994
Skills
- Guest Relationship Management
- Hospitality Management Background
- Negotiation
- Risk Mitigation
- Research and Verification
- Data Analysis
- Project Management
- Microsoft Word, Excel, PowerPoint, Outlook (calendar management), Publisher, Google Workspace, Google Calendar (calendar management)
Timeline
Administrative Assistant II
Hackensack Meridian Health East Mountain School
08.2019 - 06.2025
Per Diem Event Manager
Princeton University
09.2017 - 08.2019
Virtual Assistant
Self-Employment
03.2017 - 07.2019
Data Collection Coordinator
J. Knipper and Company
01.2015 - 03.2017
Sample Management Coordinator
J. Knipper and Company
04.2014 - 01.2015
Sample Management Analyst
J. Knipper and Company
04.2013 - 03.2014
Bachelor of Arts - Hospitality Business
Michigan State University
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