Summary
Overview
Work History
Education
Skills
Websites
Licenses Certificates Training
References
Additional Information
Timeline
Generic

Bonnie L Evans

Fort White,Florida

Summary

I have over ten years of customer service experience. I am an excellent and detailed typist, 60WPM. I learn quickly and am familiar with Desktop word processing and Apple tablets. I have a great attitude and will be an asset to your company.

Overview

12
12
years of professional experience

Work History

CDL Class A Company Truck Driver

Paper Transport
05.2017 - 12.2023
  • Used time management skills to always show up on time for appointments.
  • Improved company's DOT rating with good inspection scores.
  • Received monthly bonuses for excellent job performance.
  • Exercised communication skills to continually update customers and employer.
  • Presented accurate B/L paperwork for signatures and billing.

Self Employed EBay Sales

Tomahawk Trading
03.2016 - 05.2017
  • Earned 100% rating on eBay for excellent customer service skills and prompt shipping within the USA.
  • Sold quality items at a fair price.
  • Created attractive online displays of auction and flea market items.
  • Accepted returns with no questions asked.
  • Utilized QuickBooks for invoicing, receiving, and inventory.

Class A CDL Company Truck Driver

John Lacquey Pine Straw
10.2014 - 03.2016
  • Improved company's reputation by using considerable backing skills to maneuver into very tight spaces.
  • On time deliveries of pine straw to golf courses and garden supply stores.
  • Presented accurate B/L paperwork to customers and employer.
  • Kept in constant communication with customers and employer.

Personal Assistant/Caregiver

Evelyn Schilpp
05.2013 - 10.2014
  • Provided nice office and clean home for elderly disabled woman
  • Typed letters, did her bookkeeping, kept her office, prepared her food, took her shopping, did her laundry, cleaned her house, cared for her animals.
  • Anticipated her needs and kept her company.

Remote Billing & Technical Representative

Convergys Work At Home Division
12.2011 - 03.2013
  • .Satisfied phone company customers with pleasant attitude and willingness to listen.
  • Solved billing and technical equipment issues as efficiently as possible.
  • Received continual updated training.
  • Always showed empathy and kept at it until problem was resolved.
  • Happy to help the customer at all times.

Education

High School Equivalency Diploma -

Ventura Adult Education
Ventura, CA

Liberal Arts -

Moorpark College
Moorpark, CA

Skills

  • Word Processing
  • Records Management
  • Data Management
  • 60 WPM
  • Document Transcription
  • Data Integrity
  • Clerical Support
  • Order Processing
  • Complaint resolution
  • Call Center Operations
  • Filing and data archiving
  • Data Entry
  • Call center experience

Websites

Licenses Certificates Training

  • 01/2024, Learning Excel Desktop (Microsoft 365), LinkedIn Learning Certificate
  • 02/2024, Word Essential Training (Microsoft 365), LinkedIn Learning Certificate
  • 02/2024, Microsoft Office: First Steps, LinkedIn Learning Certificate

References

  • Brad Krinkey, Manager, Paper Transport, 1250 Mid Valley Dr., DePere, WI, 54115, bkrinkey@papertransport.com, (920) 617-3416
  • Lisa McConnell-Joy, Insurance Sales (church friend), Alachua, FL, Angelfish0610@gmail.com, (410) 300-9476
  • Donna Roberts, UF Florida (church friend), Alachua, FL, Droberts75@cox.net, (407) 406-3884

Additional Information

I am a very loyal and dedicated employee. I tend to stay at the same company and work hard for their success. I have a good attitude and work well with others. I will be an asset to your company.

Timeline

CDL Class A Company Truck Driver

Paper Transport
05.2017 - 12.2023

Self Employed EBay Sales

Tomahawk Trading
03.2016 - 05.2017

Class A CDL Company Truck Driver

John Lacquey Pine Straw
10.2014 - 03.2016

Personal Assistant/Caregiver

Evelyn Schilpp
05.2013 - 10.2014

Remote Billing & Technical Representative

Convergys Work At Home Division
12.2011 - 03.2013

High School Equivalency Diploma -

Ventura Adult Education

Liberal Arts -

Moorpark College

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Bonnie L Evans